• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. 24x7cloudservermanagement

    Issue Cannot access 8443 port with http

    8443 is a secured plesk port and hence you need to browse it with https only.
  2. 24x7cloudservermanagement

    Question default name server for hosting

    May be the below URL will help you out. https://www.plesk.com/blog/various/how-to-set-up-a-nameserver/
  3. 24x7cloudservermanagement

    Question How do we provide webmail under the servers hostname

    If the hostname is associated with one of the domain hosted on your server it can be done easily. You will have to set the host header in IIS accordingly pointing the hostname to your server IP and document root to Mail enable login interface.
  4. 24x7cloudservermanagement

    Issue Problem with my website!

    check the logs at /var/log/httpd/ while browsing the website , which will give you a better idea of whats happening.
  5. 24x7cloudservermanagement

    Issue Mail not working

    what email servers you have configured in outlook/thunderbird , also check the logs at /usr/local/psa/var/log/maillog on the server which will give you more idea of whats happening. another possible reason if you have a local firewall running , you will need to open the required ports too in...
  6. 24x7cloudservermanagement

    Issue email recieved but not sent

    are you receiving any bounce back emails after sending an email to a certain email ID ? mostly probably you will find the exact error in the bounce back email only.
  7. 24x7cloudservermanagement

    Resolved Domains not working

    check the nginx configurations , make sure the configuration should be identical like source on the destination except the server IP
  8. 24x7cloudservermanagement

    Resolved Why is the backup size smaller than the database?

    database backup file is a compressed file that is with .sql extension which is a dump of the database and in zip format and hence you see the smaller size of the database , however its recommended to take database backup seperate just to make sure you have a working backup and not a corrupted one.
  9. 24x7cloudservermanagement

    Resolved Migration from shared hosting to virtual server

    In such case , you will need to the migration manaully. Back up all the web files and create a mysql dump of the databases. upload it on the new server , extract the backup and restore the mysql dump.
  10. 24x7cloudservermanagement

    Question I have several questions about the firewall.

    Hi, go through the below documentation. Setting Up Firewall
  11. 24x7cloudservermanagement

    Resolved How to setup mail in Plesk

    Well, there seems to be some issues which needs to be investigated then. you can ask your server provider to check on the issue as it may be with the IPs or hire an expert to look into the issue.
  12. 24x7cloudservermanagement

    Resolved How to setup mail in Plesk

    First thing is to check the MX records for the domain in the issue , make sure you have proper MX record set and its active. Second thing to check the mail logs while sending the mails. Check the mail logs at /usr/local/psa/var/log/maillog and it will give you an idea of whats happening while...
  13. 24x7cloudservermanagement

    Resolved File permissions on HTML websites?

    well , you can try changing the permissions and then see the error message and the error logs. It will give you an idea of why you need such write and execute permissions.
  14. 24x7cloudservermanagement

    Question Transfert site from PLESK 17 to PLESK 17

    you can easily migrate the website using migration tool . Refer to the URL below Introduction
  15. 24x7cloudservermanagement

    Resolved How do you restart mysql?

    login to server with root and type mysql and paste the results . I doubt if mysql is installed properly on the server
  16. 24x7cloudservermanagement

    Issue FTP - Error:The data connection could not be established

    is it a plesk on windows or Plesk on linux ? if its linux you will have to 30000:35000 port range in your firewall and then try
  17. 24x7cloudservermanagement

    Question WHMCS or Blesta?

    +1 for WHMCS due its functionality . you will have to edit the templates in order to make sure that the messages sent to clients are plesk compatible
  18. 24x7cloudservermanagement

    Issue PEAR package issue

    Getting this error Warning: require_once(/klantenpaneel/betalen/paypal/orderform.php): failed to open stream: No such file or directory in /var/www/vhosts/belcohost.com/httpdocs/bestellen/controllers/orderform_controller.php on line 346 Fatal error: require_once(): Failed opening required...
  19. 24x7cloudservermanagement

    Issue Wordpress 404 error Instead of Error 500

    Check the error logs while browsing the site at /var/log/httpd/error_log and it will give you an idea of whats happening.
  20. 24x7cloudservermanagement

    Resolved Error 523 after restart server

    configure the firewall and make sure you have port 80 , 25 , 443 , 110 open
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