Issue email recieved but not sent

[ashfaque]

our email service recev email but its not sent will u suugest

 

[24x7cloudservermanagement]

are you receiving any bounce back emails after sending an email to a certain email ID ? mostly probably you will find the exact error in the bounce back email only.

 

[AYamshanov]

Hi,

Could you describe an environment of your installation? Is this Cloud Provider? Have you got a firewall between Plesk and the Internet? Could you connect via telnet from your Plesk to any mail server on the Internet via 25/tcp port? As an example: `telnet smtp.gmail.com 25`