• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. sds_Novo

    Can not find class with name PleskExt\WpToolkit\Capability\Command\instance

    STR - Steps To Reproduce. Sorry. It would be nice to get even more details: 1. Actual result 2. Records in /var/log/plesk/panel.log
  2. sds_Novo

    Can not find class with name PleskExt\WpToolkit\Capability\Command\instance

    There is no Plesk version 8.0.2 Could you please inform me about WPT version, WordPress version, PHP version and your STR?
  3. sds_Novo

    Can not find class with name PleskExt\WpToolkit\Capability\Command\instance

    Hi, I'm trying to help you
  4. sds_Novo

    WordPress Toolkit Application Update Notifcations Not Sending

    Hi, I'll try to help you too
  5. sds_Novo

    Could Not Create Directory

    Hi jwiebedjfab, could you please describe your problem more detailed: Plesk version (18.0....), WP toolkit version, Site version? If you have access to panel.log file ("C:\Program Files (x86)\Plesk\admin\logs\php_error.log")? I'm trying to reproduce your problem and help to resolve it.
  6. sds_Novo

    Operational Issues with WordPress Toolkit WP site UPDATE functions on Multiple Servers

    Thanks. I asked about PHP only because I tried your case with the same plugins on Windows both 2016, 2019, PHP 7.4.28 and did not see any problem: all plugins updated successfully. From the other hand, you got: PHP Warning: PHP Startup: Unable to load dynamic library 'mysql' (tried: C:\Program...
  7. sds_Novo

    Operational Issues with WordPress Toolkit WP site UPDATE functions on Multiple Servers

    I could not reproduce. Windows 2016 Plesk 18.0.42 Update #1 WordPress Toolkit version: 5.9.3-6032 WordPress 5.9.2 PHP 7.4.28 All these plugins successfully updated. Could you try another PHP (for example, 7.3)?
  8. sds_Novo

    Operational Issues with WordPress Toolkit WP site UPDATE functions on Multiple Servers

    Hi. Let me try to help you. Which versions of WordPress Toolkit and problem WordPress do you use?
  9. sds_Novo

    Issue WordPress Toolkit having issues accessing WP installation packages (for non-English languages?)

    Hi, Two Jira issues reported against WP updates to unreleased versions EXTWPTOOLK-8739, EXTWPTOOLK-8641. They are already fixed in WPT 5.10.0
  10. sds_Novo

    Wordpress Updates no longer working?

    Hi. I've just checked WordPress update on our environment: Install WP 5.4.2 (core, plugin, themes have updates), update core only to 5.5 (plugin, themes still have updates), update plugin (success), update theme (success). So, could you please bring some more details: is my way the same as...
  11. sds_Novo

    Resolved subscription, account, additional services, wordpress toolkit

    You're welcome :)
  12. sds_Novo

    Resolved subscription, account, additional services, wordpress toolkit

    Hi. The mark "Off/On" on the subscription - Account - Additional Services" does not indicate whether WordPress installed or not. It indicates presence of Additional Services in Service plan subscription created with. That's all. For example, in screenshot below you can see that subscription was...
  13. sds_Novo

    Resolved subscription, account, additional services, wordpress toolkit

    I got that "Everything to do with Wordpress Toolkit is marked off" (subscription was created with "Install WordPress" without any set add. service) after removal WPT and install it again. Is this case possible for your client?
  14. sds_Novo

    Resolved subscription, account, additional services, wordpress toolkit

    Hi, Could you please inform us what versions of Plesk and Toolkit does client use? I've just checked {Plesk 18.0.29,Plesk 18.0.26}*{WPT 4.9.0-3819,WPT 4.9.0-3853}. "On" indicated properly. Also it would be nice if you attach screenshots.
  15. sds_Novo

    Resolved Error when opening Wordpress Instances Overview in Plesk

    Hi, Custom activity with high priority created for this issue
  16. sds_Novo

    Resolved Error when opening Wordpress Instances Overview in Plesk

    Hi, I've done your tricks and lost WP site. Running "instances-auto-update" task did not cause your error " Failed to reset cache for the instance ..." in log. Later this instance was indicated as broken, but detachin it and then scan fixed instance problem and site seems working good. As...
  17. sds_Novo

    Resolved WordPress Toolkit: maintenance mode not works

    Great! Thank you very much for info.
  18. sds_Novo

    Resolved WordPress Toolkit: maintenance mode not works

    Hi, Could you please look what's written to "/var/www/vhosts/<YOURDOMAIN>/logs/error_log" when you turning on MM and opening problem site under MM? Thanks.
  19. sds_Novo

    Resolved WordPress Toolkit: maintenance mode not works

    Thanks. Still trying to get similar issue.
  20. sds_Novo

    Resolved WordPress Toolkit: maintenance mode not works

    Because I cannot reproduce your issue on my environment I should ask some questions: 1. Is "https:// mydomain:8443" exactly (containing space, no corresponding to pattern "domain.tld") address of your main domain? 2. Can problem instance be opened (without Maintenance Mode)? 3. Could you clean...
Back
Top