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WordPress Toolkit Application Update Notifcations Not Sending

W

Warner Smith

New Pleskian
Server operating system version
Linux
Plesk version and microupdate number
17
The Plesk Notifications for WordPress Toolkit Application Updates are not sent.

However, I have implemented the provided hotfix but this has not resolved the issue.

Additionally, in My Plesk > Tools & Settings > Scheduled Tasks -- the list of tasks is completely empty. However, all the other scheduled (crond) tasks run as I would expect. I get notifications for resource usage, Let's Encrypt notices. Backups run as expected and resource calculations also work fine ( PHP Error Code ).

I also posted about this issue, here: Issue - WordPress Toolkit Application Update Notifcations not sent & Scheduled Tasks is empty
STEPS TO REPRODUCE:
  1. Install WP Toolkit
  2. Enable Notifications for "WordPress application updates"
ACTUAL RESULT:
  1. Within 24 hours, no notifications are sent
  2. The Tools & Settings > Scheduled Tasks list is empty
EXPECTED RESULT:
Email notifications should be received by the administrator and / or customer, as per the Notifications settings.

System Scheduled Tasks should be listed and available to running manually in Tools & Settings > Scheduled Tasks
ANY ADDITIONAL INFORMATION:
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:
Help with sorting out
 
Hello! The link to support article that you have provided does`t exists. You use Plesk version that is EOLed. It is recommened to upgrade to a newer version.
I was unable to reproduce the issue on
Plesk Onyx
Version 17.8.11.
WordPress Tollkit 4.10.5-4596
Could you please try to reinstall WordPress Toolkit? Auto-update scheduled task should be available after reinstallation.
2022-06-28 11-10-01.png
 
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