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I have created an Add-On plan in Plesk 12.5 with 1 FTP user. I want to add this add-on plan to an existing subscription in Plesk 12.5 Windows. However, I can't find any option to add the Add-On Plan to the subscription. I don't want to customize the subscription as it will lead to sync issues...

We have added another drive in one of our customers' server. Now we want to move the vhosts directory to the new drive. I found the following https://kb.plesk.com/en/1186 Will this script work for Plesk 12.5 too?

I am facing a problem in changing the .net version off a few virtual directories in one of the Plesk servers. The Plesk panel throws an error stating the following System.Exception: .NET Frameword version 2.0 not found. at ASPNETConfigure.ASPNETConfiguration.normalizeFrameworkVer(Version...

We have suddenly started facing an issue with creation of subscriptions in Plesk. So far, we have discovered this issue in 2 servers. When we create a subscription, we get the following error The plan was not applied: Hosting performance settings management The hosting does not get created. It...

We recently migrated a server using R1Soft CDP bare metal restore. Now, we are trying to change the IP address of the server using the Plesk reconfigurator tool so that the IP addresses of all the websites get changed automatically. However, we encounter the following error. Unable to execute...

In one of the VPS' whenever a new website is created through Plesk, the main directory of the website is automatically assigned the permission 0710. The httpdocs and the other directories are assigned the correct permissions. As a result, the websites always show access denied error. It gets...

We are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the...

Hello, I had a query about the SiteBuilder 4.5. If I create websites using the SiteBuilder, will those websites work on Windows 2008/IIS7? Can I install SiteBuilder 4.5 in Windows 2008 server?

Hello, We want to upgrade the MySQL version in a server to either 4.1 or 5.x as we want to migrate a few websites from Plesk to cpanel. However, if we upgrade the Plesk control panel, the MySQL version does not upgrade. It is still 3.23.58-1. The plesk version currently on the server is...

While upgrading Plesk, is there any kind of downtime of the services or the websites?

Hello, I am getting a problem with Plesk which is installed in a VE created by Virtuozzo. Whenever I click on any link in Plesk, I get the following error Service is not available now, probably your Plesk is misconfigured. Contact Your provider for details. Internal Plesk error...

Hello, I have Plesk 8.0.1 installed in a couple of Linux servers and I have not yet updated them to the latest versions as I believe that the Frontpage extensions have been disabled in the new versions of Plesk for Linux. Is it true? If I upgrade to the latest versions, will it affect the...

Any idea when MS FTP 7 RC1 will be released? Or is it that Microsoft will directly release FTP 7 with the commercial release of Windows 2008?

I had Plesk 8.3 beta installed and a few websites created for testing purpose. I took a backup of entire plesk, did an uinstallation of the Plesk beta and installed the stable release. I then restored all the backup. Now, I cannot connect to FTP of any website. It simply gives me home directory...

Hello, We recently setup a server with 4 gigs of RAM and installed Fedora core 7 32-bit version in it. After installing the OS, I have found that Fedora is able to detect only 2 GB and not 4 GB of RAM. I installed the kernel-PAE and kernel-PAE-devel modules and restart the server and made...

Hello, I want to redirect a website to a particular URL so that the address bar shows the same URL and not the destination URL. I know it is possible via URL masking, however, I want it in such a way that whenever somebody clicks on any link in the website, the address bar should still show...

Hello, I would like to know if we get a mail server with unlimited domains license by default installed if we go for a Plesk license with unlimited domains on Windows or we need to separately install a mail server. Let me know.

Hello, I have Plesk 8.0 running on a Red Hat EL 3.0 box. I have kept the relay closed and it requires SMTP authentication to send emails from the server. However, lately I have noticed that there are spam emails originating from the server. I have scanned the entire server, but could not find...

Hello All, One of my customers has asked me which procedure language is installed in the server which can work with jsp pages and mysql database. I am not sure which are those. Can anybody help me with this query?

Hello, One of my customers wants plpgsql language to be installed in the server with Plesk 8.01 control panel. Is it recommended to install plpgsql in Plesk? Also tell me how can I install plpgsql in Plesk.