Search results

Hello, I have problem with updating client Subscriptions. Each customer has a one Subscription with corresponding Service Plan. When I change a Service Plan with new parameters eg. disk_space / disk_space_soft or max_traffic / max_traffic_soft on GUI these parameters are updated but in psa.db...

Hello, Could somebody tell me how can i efficiently change/update service plan for customer? I have created new plan with higher disk quota, no limit traffic and two times more of databases. Now when I'm trying to assign it via GUI to existing user with plan that has lower parameters I...

Hello, is there any way to switch/change php handler for Roundcube and Horde webmails from mod_fcgid to mod_php? I plan off FastCGI on the server, but i can't because both webmails are handled by mod_fcgid. I don't understand why Roundcube/Horde run under FCGI while Atmail works on...

Hello, could you give me a solution for problem described in Subject? Regards, kanada

Hello, After release 11.5 you should correct Supported OS Versions on http://www.parallels.com/eu/support/policy/plesk-lifecycle/ ;) Regards, Alex

Hello, since DKIM suport is available and configurable for a whole subscription there is a problem with any additional domain on it. To reproduce: - add Subscription - go to Mail settings and checkout DKIM suport. To DNS settings DKIM (TXT) records are setup. - add second domain - DKIM...

Hello, Is any way to add secondary IP address to one, single subscription? Kind regards, Alex

Hello, I'm trying to restore backup file from PSK 9.5.4 -> PSK 9.5.4, but i still without luck. I create the map file, and change the destination IP to new one (-> 14.14.14.14 exclusive, already up/free and ready to use on new server). However pleskrestore script return error messages each...

Hello, Plesk send warning notifications of expiration date even account is suspended. E.g Account have set expiration date to 24.12.2010, today i suspend this account. However Plesk still send warnings about this account till 24.12.2010. Additionally if account is disabled and i want to...

Hello, FC11 with PSK 9.5.2, i got problem with Proftpd 1.3.2e +mod_tls2.2.2 compiled with old openssl-0.9.8k In server logs i see: mod_tls/2.2.2: compiled using OpenSSL version 'OpenSSL 0.9.8k-fips 25 Mar 2009' headers, but linked to OpenSSL version 'OpenSSL 0.9.8n-fips 24 Mar 2010'...

Hello, could somebody tell me why PSK add default aliases like abuse/postmaster/hostmaster/root to the domains, that aren't local? For example: I add domain (test.com) to server where i need only DNS service (mail/web services are disabled). Next i add mail record (MX) for this domain to...

Hello, please add an option custom ssh port in Migration Manager. Someone aren't using default ssh ports (aka 22). Thank you. Regards, Alex

Hello, i've two servers with Plesk 9.2.3: 1st. Old installation on FC8, licence key updated from PSK8.6-...-9.2. 2nd. New installation on FC11, that same licence key, but when i'm trying to set it up into Plesk i got an error: "Source file does not contain Plesk key". Could somebody...

Hello, i've installed fresh Fedora 11 and trying to setup fresh installation of PLESK on it. I run parallels_installer_v3.5.0_build090817.16_os_FedoraCore_11_i386 and then: Select the installation type for Plesk Control Panel...

Hello, i have one sugestion to new migration manager on PSA installation. Please add a custom port option to MM (some users aren't using default port 22 on SSH). Regards, Alex

Hello, i have problem with notification system on Plesk. I was disable/suspend client account three months before his expiration date but system still sending notification about this expiration period, it may be a bug? Regards, Alex

Hello, after fresh installation of FC8 and Plesk 8.4 in Migration Manager i see this errors: ERROR: PleskFatalException Up LevelUp Level Unable get localhost file system: Unable to get local file system description: Unable to run 'getfs ''': <?xml version="1.0"?> 0...

Hello, after fresh installation of FC8 and Plesk 8.4 in Migration Manager i see this errors: ERROR: PleskFatalException Up LevelUp Level Unable get localhost file system: Unable to get local file system description: Unable to run 'getfs ''': <?xml version="1.0"?> 0...

Hello, i can do a update my OS from version Fedora Core 6 to 7 and next to 8. Anybody do this before? Its any problems with Plesk after update? Please advice. Regards, kanada

Hello, on plesk website i dont see a polish pack language for linux plesk 8.1. I download translation to plesk 8.0, but before instalation script check plesk version, and this is different. I can disable this part in a language pack, but question is: this will be not work negative to...