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OK Thanks! This was probably the problem... But it is very strange, that there is no button at the subscription area (admin/subscription/list?context=subscriptions) to fix this AND that even if you change the service plan, it not updated...

What do you mean with synced? I assume, that a subscription which is connected with a service plan, is automatically updated, when the service plan changes?!

Hi, for some reason I am getting the information, that Unfortunately I don't know, why I get this message. This domain is actually only used for e-mails. The service plan allocates 20 GB disk space and a mailbox size of 30 GB...? Is there another place where a limitation of 10 GM could habe...

Hello, we are running Plesk Onyx (Version 17.8.11 Update #27) on a CentOS Linux 7.5.1804 server. Since some month backups will not be deleted after 2 weeks as configured in the backup manager. So the server storage decreases if I don't delete backups manually... I have no idea where to...

Hi, I had configured nginx about 1 or 2 years ago with #Leverage Browser caching location ~* \.(js|css|png|jpg|jpeg|gif|ico)$ { expires 30d; log_not_found off; } Since about 27th of July static files of one directory are not served anymore with that configuration: 404 Not Found nginx...

Hi, I have a web project with an .de tdl for German pages and .com tdl for English pages. The .com domain is an alias to the .de domain. I had used a StartSSL Multidomain certificate until now, but I would like to change to Let's encrypt. How do I install this kind of multi domain certificate...

[2016-01-22 03:47:06] ERR [panel] KeyUpdate Result code: 2 Unspecified error [2016-01-22 03:47:06] ERR [panel] KeyUpdate Result desc: License key must be ordered first [2016-01-23 03:08:09] ERR [panel] KeyUpdate Result code: 2 Unspecified error [2016-01-23 03:08:09] ERR [panel] KeyUpdate Result...

Nothing... [root@xxx ~]# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f UpdateKeys [root@xxx ~]#

The manual update works, thus I assume, that there is no issue with the status of the license - am I right?

Hi, I really appreciate the mobile site for Plesk 12, since I sometimes need to change things on the way. Unfortunately not all links / pulldowns work properly. It seems like all third level links don't work, because I can not open the pulldown. For example: Tools & Settings > Mail Server...

This KB article refers to Plesk 11.5 and earlier. I have a 12.5.30 Update #19 running. I ran the referred test.php anyway with following output: # /usr/local/psa/bin/sw-engine-pleskrun -f ./test.php Result code: 2 Description: Key update disabled Status update: Not required Message "Key...

Hi, I am having trouble with automatic license updates. I have to manually update die Plesk and Dr. Web license monthly. For the Plesk key I always get following E-Mail message: Automatic update for Dr. Web key seems even not to be activated. There I alway get following E-Mail: How can I...

In case anyone runs into the same problem: MagickWand for PHP is currently not supporting PHP 7: http://www.imagemagick.org/discourse-server/viewtopic.php?f=10&t=28980

Hi, my php error.log shows following warnings regularly: WARNING: [pool mydomain.de] server reached max_children setting (5), consider raising it I know max_children from apache, but does this also exist for PHP? Can it be solved by adding pm.max_children = 10 in the "Additional...

Hi, the PHP error.log (/var/log/plesk-php56-fpm/error.log) contains following message for every 10 sec. on a CentOS 7.2 machine with Plesk 12.5: NOTICE: failed to notify status to systemd Is it necessary to notify status to systemd? If so, how can I fix this problem? If not, how and where...

OK, I found the error. I had run phpize, make and make install from the directory where I previously created the PHP 5.6 Version... /opt/plesk/php/7.0/bin/php --ini informed me that the Module and PHP APIs where not the same... Module compiled with module API=20131226 PHP compiled with...

No, that's why I know that they are not loaded...

Hi, we are using magickwand and mnogosearch php modules for our site and it works fine with PHP 5.6. Now I tried to install these modules for PHP 7, but they are not loaded... How can I find out, why they are not loaded? Is there a compatibility problem? Here is what I did to install those...

Hi, I have migrated a Domain from the old server to a new server. Than I changed the routing on a (separate) DNS server. I deactivated migrated domain on the old server, but don't want to delete it right away. On the old server I have also a couple of other domains still running. Now, when I...

Super. Danke!