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Hi, Alarming exchange i/o started happening three days ago; before that this server had never an issue on this matter. Reviewing updates, the only one on the 14 of the month was a MariaDB update to 10.5.23-1 and on the 13 we had the Obsidian 18.0.52 update 4. Yesterday increased original 1Gb...

Hi, This may be a glitch but not sure. My incremental backup is being duplicated as follows: Had all the server's domains under my Admin account and total daily incremental backup amounted something around 500G. A couple of days ago, started organizing domains under resellers and noticed that...

Hi, A couple of my customers used sitejet as soon as it was available around in their cp a couple of months ago. Everything worked fine and trouble free. The sites are online but today when they tried to open sitejet to do some changes, the control panel no longer opens and instead it shows...

Hi, Had subdomain ww2.domain.com working for a website for many years. Some months ago, we decided to use main domain.com and weeks later - using the cp - deleted subdomain ww2, as it was no longer used. Everything was fine until past week when in order to makethe site more SEO friendly, WP...

Hi, Some weeks ago had an issue with a broken kernel update - first in over a decade - and this situation has made us think on reviewing our emergency backups and procedures. One of the solutions on the table is a snapshot of the volume - AWS in our case - but I recall that sometime in the...

Hi, One of my personal sites I use for work which was ok last night, today showed 500 error index page. Reviewed PHP version and it had been switched to 8.1 (!) from 7.2 Reloaded from a direct link and only a white screen showed. Tried again but this time typing the whole url and the top part of...

Hi, Have a couple of clients whose email service is Gmail hosted. We act as their main DNS and their NS - w/glue - are pointed to us; mail service is completely deactivated on this side for these domains. Both reported yesterday they were missing mail from certain providers such as hotmail and...

Hi, 4 domains in the server show "dns not resolvable" though they are configured exactly like the rest which are working ok. Compared the domains' zones in var/named/chroot/var and they are exactly the same - working and non-working. When running dig for these 4 domains, A record is not shown...

Hi, Only some emails - from microsoft most of them AFAIK - are not getting to the server, not even shown in the maillog. Most emails are getting through without problem. One of those not delivered, shows the following info: 5/21/2023 3:11:19 PM - Server at...

Hi, Just migrated all the backup from another identical Plesk install - because of a broken kernel - and every thing came back right in place working practically right after restore was completed. The only issue is that those backups - complete + 5 daily incremental - are shown with a 0 size...

How can I set the ImunifyAv report in the Custom Button section and show infections alerts? Would be great to see at glance if a domain has been infected instead of having to log all the way into the Imunify section to see if there´s an alert. TIA

Hi, I am currently doing incremental backups in a S3 bucket, but last night when tried to do a complete backup - as incremental is over 3 months now - it wouldn't do it stating "Failed to write volume: (28) No space left on device". Main partition on the only volume is 89% full and I understand...

Hi, I have a sporadic problem with postfix milter rejecting valid emails sent from a specific confirmated source (its a bank). Please notice, Greylisting is NOT enabled and has never been. Two days ago, I whitelisted this domain (*.domain) in the server-wide email config, though no AV is...

Hi, I have a problem with incoming emails from microsoft; once they are received, they get lost and cannot find them anywhere. Emails can be seen going through MagicSpam as well as in the maillog but they never make it to the users' email folder. They get lost somewhere in between. Whitelisted...

Hi everybody, Some days ago migrated from my old up to date EC2 instance to a new one due to be running out of space. Used migration tool to do this which worked great. The new instance is -supposedly - identical to the old one except by the HD size; it is up to date, have Atomic's ASL and WP...

Hi everybody, Updated unsuccesfully some working WP and Joomla sites from PHP 5.6 to 7.0.11. Under FastCGI I get 500 error and under FPM-Apache I get "service temporarily unavailable". For 500 error, error log shows: [fcgid:warn] [pid xxxxx:tid 115672779593472] (104)Connection reset by peer...

Hi, Need to make more space in my root partition as it keeps filling over 90% Can I get rid or just move to another partition ./parallels/PSA_12.0.18 folder and its contents? TIA

Hi, Due to scale economics, I need to migrate from dedicated servers to cloud based virtual servers; both Linux CentOs and plesk 12.5 Have done serveral hardware migrations in the past, all of them on linux Plesk but the problem I'm seeing now is that virtual private servers (at Softlayer, at...

Hi, I need to migrate to newer hardware and I'm considering a "private virtual cloud", also known as virtual server and would really like to migrate using Odin's migration tool - have used it successfully several times- but my question/doubt is regarding the following: These virtual instances...

Hi, This may be useful for some of you. This may not be new but did not find anything related in the Web. After having my root partition dangerously filled up, spent some time trying to find what to erase or move. My backup dumps are already in a second backup disk as well as all tmp files...