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How do I change the Plesk API Timeout? I currently have some jobs that run against several servers and one server in particular has a few thousand subscriptions on them and attempting to get the subscription list times out after 300 seconds. Is there a way I can modify this time out?

Hi guys, I want to try and figure out what the best configuration is for nginx, I'd appreciate if you would share your configs - at least the entires that may differ from mine - and hopefully we can get a best config out there that others can use #user nginx; worker_processes 1...

As the title sugests, where do we submit bugs we find for the 12.5 release? I've got a few to submit :)

Hi guys, I just installed Plesk 12.0.18 and I am trying to get application vault items, but I dont see any way to chose which ones are able to be installed (the server has none - including no wordpress). How do I get the list of apps that I can install like was present in the older versions?

Hi guys, Its been a long time since I had to deal with this on Plesk 9 but lets say I have two servers, and a shared DB server that each one uses. If I were to migrate a customer from server 1 to server 2, it would not move the DBs because both servers are sharing the same DB server. So if...

I am attempting to use the CLI to enable suspended domains but it seems to fail - I have tried both of the commands listed there and neither work DOMAINS=$(mysql -Ns -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e"select name from domains where htype='vrt_hst' order by name asc;") for domain...

Hello, In the latest security vulnerbility email parellels sent out it eludes to disabling mod_php to fix the issue long term. http://kb.parallels.com/115942 You provide an immediate work arround and provide a link to update security (with presumably the link and instructions on how to...

Hello, I am having a problem recently where I am seeing items like this Does this mean that there are more than 30 people connected at once? How can I increase the number of allowed connections?

Hello, We have disabled local DBs, and setup a remote DB server and made it default. We have created a customer and added a domain, and disabled the abillity for the customer to choose the DB server. WE have also checked the box to disable installation of applications that do not support...

Hi, We have an existing smarter mail servers (external to Plesk) and we are going to be installing Plesk for Windows. How do we tell Plesk to use the existing SmarterMail installation? I know there is an APS package, but that seems like a bad way to get customers to manage their email...

Hello, Here is a sample where we are attempting to set a domain to use a new IP And here is the response - you can note that there are 2 result nodes while the API standard of all the other commands (and your documentation) only ever should have 1. Also, I pass in the domain name...

Hitting the submit button in the "custom view settings" page results in this error. No changes even need to be made, just open the page and click submit, get the error right away. Internal error. PHP Warning: Missing argument 1 for Zend_Validate_Abstract::_error(), called in...

Hello, As an admin who is used to using Plesk 9, how do you in Plesk 11 manage the application vault and add items like before? The default when we got it was that it had no apps, and there is no button to get a list of packages or install the popular bundles like there were before...

Had this message on a test box when I logged in as admin. I havent tried logging into it this week, and noticed that when I tried to the first time the Plesk panel was not responding because the psa service was also not running, although it was running the last time I had used it (last week).

Hello, We have a client who is looking to do the following programatically all through a custom order process: - Create a client/customer account - Create a domain in that customers account - Install a site app (like wordpress, joomla, etc) on that domain Looking at the documentation I...

Repro Steps Under Server Management left nav item, click on the Tools and Settings Under Panel, click on the first item -> Custom View Settings Immediately an exception is thrown PHP Catchable Fatal Error: Argument 1 passed to CommonPanel_Controller_Helper_Subscription::getPermissions()...

Hello, I was wondering why I would get this error when creating a subscription for a customer using the API. <?xml version="1.0" encoding="UTF-8"?> <packet version="1.6.3.5"> <webspace> <add> <result> <status>error</status> <errcode>2308</errcode>...

Hi, I just installed P11 and the AppVault is empty - how do I tell it to download all the apps from the aps catalog like I can do in linux? Is there a command line alternative for it as well? for example in linux you would do and it would download the top 50 apps and updates and all...

I see there is a feature comparison about what Plesk offers over cPanel in this doc https://parallelsnetwork.com/wp-content/uploads/2012/05/Parallels-Plesk-Panel-11-vs-cPanel-111.pdf But is there one that exists the other way - as to what features cpanel offers that Plesk still doesnt yet...

Hi, Is there a simple way to tell plesk either in plesk or via the php.ini file to not log php warnings and depricated errors to the domains error log files? Is this triggered off the error_reporting, because its set not to report those