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Hi, You can try running the following command to reconfigure website settings in IIS: %plesk_bin%\websrvmng.exe --reconfigure-vhost --vhost-name=DOMAIN_NAME I just did a quick test on my server: 1. Created new domain test.dom 2. Browsed it - got default page. 3. Renamed index.html in...

Hi, This error appears because of misconfiguration of accounts in SSO. You can either disable SSO at all if you are not going to use it: /usr/local/psa/bin/sso -d If you are going to use SSO then make sure to register and configure it accordingly: http://kb.odin.com/en/3973...

Hi, To add 'www' to domain name go to Domains > select domain. On domain general page click on Domains administration drop down menu > Rename domain > mark 'www' checkbox > Save To correct 403 error when accessing statistics try the following: 1. Reconfigure apache settings for all...

Hi, It is also worth checking /var/log/sw-cp-server/error_log In Parallels Plesk 9.x panel runs on lighthttpd server which logs errors to /var/log/sw-cp-server/error_log And see /var/log/messages for general system errors. Also check http://kb.odin.com/en/5977 - maybe this is your case.

Hi, Judging by error message "Can't create Account object: Account: unable to select: no such row in the table" it looks like corresponding record for this mail user in accounts table in Parallels Plesk database is missing. Below is a how-to example you can use to check it. I am checking...

Hi, #1 is most likely caused due to mismatch of ioncube loader and php version. Below are threads where this problem is discussed: http://forum.powweb.com/showthread.php?t=78752 http://www.webhostingtalk.com/showthread.php?t=697173...

Hi, You can simply ignore this messages. They do not indicate that mchk failed to restore mail service settings. These errors are somewhat debug information and they can arrive in the following situation: you have domain that has mail addresses configured with disabled mailbox - for...

Hi, Sorted output by memory usage: # cat top_output| awk '{print $10, $12}' | sort -r | head 5.9 drwebd.real 5.7 spamd 5.5 spamd 3.3 httpsd 3.1 httpsd 2.9 httpd 2.9 httpd 2.7 httpd 2.4 mysqld 2.2 httpd So most memory is used up by drweb and spam assassin. If you have no...

Hi, Error code '2' translates as 'No such file or directory': # perror 2 OS error code 2: No such file or directory Check the following: 1. Is mysql server running at all? /etc/init.d/mysqld status If it is not - start it. If it fails to start check script output and mysql log...

Hi, Several things to check: 1. Have you tried simply restarting control panel? If no, then try doing this: /etc/init.d/psa restart /etc/init.d/sw-cp-server restart 2. Do you have selinux or apparmor (in case you are running Parallels Plesk on Ubuntu) enabled. If yes, try disabling...

Hi, As far as I know there are no such settings in Parallels Plesk panel as to limit number of simultaneous connections or set transfer timeout. So you can configure this in proftpd configuration. For simultaneous connections...

Hi, The easiest way would be to use migration manager utility shipped with Parallels Plesk: http://download1.parallels.com/Plesk/Plesk8.6/Doc/en-US/plesk-win-pmm-guide/index.htm

Hi, Parallels Plesk uses statistics utility to calculate domain statistics (disk usage, traffic, web stats) so try running this utility manually: /usr/local/psa/admin/sbin/statistics And then check it traffic usage was updated. If it does help then you should make sure that this utility...

Hi, And what errors do you see in domain apache error log when you get "500 Internal Server error" in browser? Apache error log for domain is located under $VHOST_DIR/DOMAIN_NAME/statistics/logs/error_log Here $VHOST_DIR is path to virtual hosts content. You can get this path from...

Hi, Try running the following command on: /usr/local/psa/admin/sbin/websrvmng -v -a It will re-create domains' apache configuration files (httpd.include ones) and reload apache to apply changes.

Hi, Make sure that /etc/apache2/dav_mydomain.passwd is readable to user/group httpd is running under (usually it is apache/apache). Also try running /usr/local/psa/admin/bin/websrvmng -v -a to rebuild apache configs. Perhaps /var/www/vhosts/mydomain.net/conf/vhost.conf was simply not...

Hi, This error indicates that you cannot establish connection with MX servers of web.de: $ host -tmx web.de web.de mail is handled by 110 mx-ha02.web.de. web.de mail is handled by 100 mx-ha01.web.de. Make sure that from your Parallels Plesk server you can reach to mx-ha02.web.de. and...

Hi, Errors like "rpmdb: Lock table is out of available locker entries" indicate that rpm database on your server is corruted. You can use instructions from the following articles to rebuild it: http://rackerhacker.com/2007/05/27/rpmdb-lock-table-is-out-of-available-locker-entries/...

Hi, Try re-reading IP addresses from Home > IP addresses > Re-read If this does not help then you can try removing this IP address using command line utility ipmanage: http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.2-unix-cli/39008.htm Also before removing IP make sure...

Hi, Make sure that /etc/resolv.conf is readable to 'others': # ls -l /etc/resolv.conf -rw-r--r-- 1 root root 0 2009-09-19 05:56 /etc/resolv. Also check that nameservers set in /etc/resolv.conf on Parallels Plesk server can get MXes of grupobbva.com and can resolve A records for those...