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    Resolved How to obtain the IP of a webmail login

    Hello, From time to time spammers uses webmail to send spam (after obtain a password from a client of course) But if you check the logs you can see this in the /var/log/mail.info: Apr 24 09:35:59 server dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1...
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    Issue Error 500 accessing mailing lists

    Hello, I have mailman3 installed in a Debian 12.5 server with php 8.1. If I go to domain -> mail -> Mailing list I received a screen with this error: Anyone can help me? 500 TypeError count(): Argument #1 ($value) must be of type Countable|array, bool given Type TypeError Message count()...
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    Forwarded to devs Templates over mailman3 does not work and stop lists to work

    Username: TITLE Templates over mailman3 does not work and stop lists to work PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Debian 12.5 64 bits. Plesk Obsidian Version 18.0.59 #2 PROBLEM DESCRIPTION When you create a template in a list, list stop to send the mails you send to...
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    Question Mailman3 add superuser for manage list

    Hello, As I can read here: https://docs.plesk.com/en-US/obsidian/administrator-guide/mail/mailing-lists.59438/ To configurate the mailing list you can access to: https://lists.<your Plesk server hostname>/mailman3/admin/mailman (it's mailman3 not mailman, the help is incorrect) But, I don´t...
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    Issue Mailman3, cpu near 100% all the time

    Hello, I have a new plesk server with Debian 12.5, I installed mailman3 and I migrated a web who worked with mailman2. The domain have 40 lists more or less. As a result of this, cpu usage of the server is nearly 100% all the time with the proccess list of phyton causing this. It is impossible...
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    Question Mass Email Notifications

    Hi, In mass email notifications it is possible to use <name> in the mail to add the name of the client. The question is if there is a possibility to add the domain name also. I used <domain> but does not work. Thank you
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    Issue Problem migrating sites

    Hello, I want to migrate some domains from an old plesk 18.0.27 to a new server with last version of Plesk (18.0.58) When I start the tool for migrating sites I received this error: However If I start the migration tool from a Debian 11 server (instead of Debian 12) with the same plesk...
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    Issue I tried to delete a subscription but it is in queue

    Hello, I delete a few subscriptions in my plesk server but one of them is in queue since 2 hours... I deleted a few after and all were deleted but this is in queue. So I don´t know what to do as there isn´t a button to stop the action or something like that. Also I don´t want to delete again...
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    Issue Error: attribute name is invalid: wapp

    Hello, I start receiving the error: In different servers all with Debian 11, Plesk 18.0.56 when I go to mail section under a domain. The error is temporaly, I can see one time in one domain, then no... Then I see it in another server...
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    Question Best practices for SSH?

    Hello, I am trying to improve security best practices for all my plesk servers. I usually access the servers via SSH and I want to know what are the best practices to do this more secure. For example I change the default SSH port, I disable root access directly and I only allow my user to...
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    Question Best solution in order to stop incoming spam to a plesk server

    Hello, We are receiving a lot of spam in our servers in the last days/months. It seems that backlist like b.barracudacentral.org, bl.spamcop.net or zen.spamhaus.org does not stop the spam we received and spamassassin is good but a lot of spam is coming. So I want to know what are you doing to...
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    Question Best solution to stop incoming spam in a plesk server

    Hello, We are receiving a lot of spam in our servers in the last days/months. It seems that backlist like b.barracudacentral.org, bl.spamcop.net or zen.spamhaus.org does not stop the spam we received and spamassassin is good but a lot of spam is coming. So I want to know what are you doing to...
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    Question Spammer in the server, how to find him

    Hello, I have these lines in mail mail.info log: Oct 17 09:46:35 dv7 postfix/smtpd[4021867]: connect from localhost[127.0.0.1] Oct 17 09:46:35 dv7 postfix/smtpd[4021864]: NOQUEUE: reject: RCPT from localhost[127.0.0.1]: 554 5.7.1 <[email protected]>: Relay access denied...
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    Resolved Urgent can´t access to any panel Onix with Debian 8

    Hello, Today in all my plesk onyx panels with Debian 8 (php 7.3 max) I received this error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0" And I can´t access to the panels. php version in these servers are 7.3 as it is impossible to...
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    Question Can a client create a cron?

    Hello, I create a client on plesk for an user and this user needs to configure a cron. But I don´t see the option if I access with a clients keys (right menu, sheduled task) I see the option only if I access with root keys in plesk. Can a client create and configure crons?
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    Issue After changing IP of a server, slave DNS manager stop to work

    Hello, After having changed the IP of one of my plesk servers, the slave DNS manager tool which is installed in this server has stopped to work. The zones are not sync to the slave dns server. I delete the slave servers configuration in the slave DNS manager tool and added them again but still...
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    Resolved Problem migrated site and slave DNS manager

    Hello, I have an issue with a site a migrated from one plesk server to another plesk server. After the migration is completed DNS settings does not work in slave DNS manager for this site. The DNS settings in the site in the control panel (for example the A registry point to a external IP...
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    Resolved After deleting a domain, ping from inside goes to old server

    Hello, I deleted yesterday a domain form one of my servers (here in the ping OLD_SERVER) (Plesk Obsidian) and migrate to another server. But if I do a ping from one of my servers to this domain, the ping goes to the server that the domain was deleted instead to the new location...
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    Issue Problem after switching mail to office 365

    Hello, I made changes in DNS records of a client to point mail to office365. Also I switched off mail after the changement. I made it a lot of times but this time when I send a mail from a domain in one of our servers I receive this error: Host or domain name not found. Name service error...
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    Resolved Best /etc/hosts configuration

    Hello, When I send a mail to a gmail account, if I check the headers of the mail in gmail I see this: Received: from webmail.domain.com (localhost [IPv6:::1]) by server.domain.com (Postfix) (where domain.com and server.domain.com is the name of the domain and the name of the server) But I...
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