• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

access denied error

  1. M

    Issue Database Connection Refused 10 mins after Deploy

    Hello, I recently purchased a VPS server from GoDaddy that is running Plesk. I have a .NET 9 with React application running on the VPS. Currently in my local environment, I am able to smoothly run the application and connect to the database that is hosted on the VPS. When I deploy the...
  2. F

    Issue Thumbnail says access denied

    Hi, In Plesk, on the wordpress tab under installations the thumbnail doesn't show the home page of the website but instead it says access denied. I can access the login and the website fine, so don't know whats stopping the thumbnail from being displayed correctly. I have plugin WP all in...
  3. ScottGoddard

    Resolved Migration Tool - Access denied for user 'admin'@'localhost'

    When using the Migration & Transfer Manager to transfer a Subscription, it is failing to transfer the database due to access being denied to the admin account. The error details are listed below (I am pretty certain the first 2 are not relevant but I have included them for completeness). I have...
  4. J

    Resolved Determine user and group when launching a tool from Plesk

    Dear Forum, I'm struggling with access rights on various folders when installing ownCloud in a sub-domain. Pointing at subdomain.com/oc/phpinfo.php returns USER = adminoc, which is the system user name I've used when creating the subdomain with Plesk. I've then applied a script to give the...
  5. A

    Access Denied when logging in to Plesk (and other actions)

    I've a trouble in logging in to Plesk, changing FTP user password, adding new subscription and so on. When I try to change something, Plesk says me Access denied. It can't be upgraded or updated on Plesk CP on web interface. Then I try to install automatically installation from Plesk product...
  6. A

    Database user "Allow remote connections from" option denied access for localhost

    Hi I am running Plesk 12.5.30 on Windows Server 2012. I have set up a user (say, site_conn) for access to the MySQL database. If I select the option Allow remote connections from on the Database > Database Users screen, I then get errors on our site saying that access is denied for user...
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