• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

access denied error

  1. M

    Issue Database Connection Refused 10 mins after Deploy

    Hello, I recently purchased a VPS server from GoDaddy that is running Plesk. I have a .NET 9 with React application running on the VPS. Currently in my local environment, I am able to smoothly run the application and connect to the database that is hosted on the VPS. When I deploy the...
  2. F

    Issue Thumbnail says access denied

    Hi, In Plesk, on the wordpress tab under installations the thumbnail doesn't show the home page of the website but instead it says access denied. I can access the login and the website fine, so don't know whats stopping the thumbnail from being displayed correctly. I have plugin WP all in...
  3. ScottGoddard

    Resolved Migration Tool - Access denied for user 'admin'@'localhost'

    When using the Migration & Transfer Manager to transfer a Subscription, it is failing to transfer the database due to access being denied to the admin account. The error details are listed below (I am pretty certain the first 2 are not relevant but I have included them for completeness). I have...
  4. J

    Resolved Determine user and group when launching a tool from Plesk

    Dear Forum, I'm struggling with access rights on various folders when installing ownCloud in a sub-domain. Pointing at subdomain.com/oc/phpinfo.php returns USER = adminoc, which is the system user name I've used when creating the subdomain with Plesk. I've then applied a script to give the...
  5. A

    Access Denied when logging in to Plesk (and other actions)

    I've a trouble in logging in to Plesk, changing FTP user password, adding new subscription and so on. When I try to change something, Plesk says me Access denied. It can't be upgraded or updated on Plesk CP on web interface. Then I try to install automatically installation from Plesk product...
  6. A

    Database user "Allow remote connections from" option denied access for localhost

    Hi I am running Plesk 12.5.30 on Windows Server 2012. I have set up a user (say, site_conn) for access to the MySQL database. If I select the option Allow remote connections from on the Database > Database Users screen, I then get errors on our site saying that access is denied for user...
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