• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

admin

  1. I

    Question Disabling email notifications without admin account

    Hello, I recently got a message from a cliënt stating that they are receiving mails for updates (such as Google Analytics Dashboard for WP). They would like to turn those notifications off, after looking on google I found a guide that said that it is possible with an Admin account to change the...
  2. P

    Resolved How to reply to a post?

    I posted a question yesterday and received a reply today from Kaspar. How do I open his reply so that I can get back to him? If I click on any of the hyperlinks in my listed post (which I can see in the list of all recent posts), I just get taken back to the Plesk Discussion page (listing all...
  3. A

    Issue Big bug, Plesk goes down completly alone

    Hi community, ChunkLoadError: Loading chunk views/admin/home/admin failed. (error: https://plesk.mydomain.com/cp/javascript/views/admin/home/admin.js?6ca0be9aec0b3ab83a2c) at __webpack_require__.f.j (https://plesk.mydomain.com/cp/javascript/main.js?1691402614:409:471065) at...
  4. N

    Question what about the end user and not the admin

    yes you cam administrate the websites you have created but what about the enduser the customer how he will administrate his personal website?
  5. VojinP

    Resolved Login as admin to mysql remotely

    I have dozens of databases on server and need to configure one by one in DataGrip to get access, and this works. Is there ANY way to configure remote access as admin and see all databases at once?
  6. Radlerie

    Question how to refresh user for Nextcloud (NC was installed via Plesk)

    Hi, I am managing my server with Plesk. I have installed Nextcloud via Plesk. Plesk has created a cronjob that runs every 10 minutes to refresh the Nextcloud instances on Plesk. (../scripts/refresh-instances-fast.php). So far so good. Unfortunately the user, who was used (say USER1) during the...
  7. M

    Question Admin password corrupted

    Hi , after trying to change admin password from the panel. it gave an error and could not be saved. Now I can't use neither the plesk command from ssh. Anything I tried (plesk returns : Access denied for user 'admin'@'localhost' (using password: YES) exit status 3. My plesk version is ...
  8. M

    Issue DNS was changed after changing the email address for admin

    why does changing the administrator's email automatically change the DNS? I have been told that this occurs, but there is no documentation to support that this occurs. So is this correct? changing the DNS is a critical change, and since plesk does NOT ask for a new DNS, how does plesk determine...
  9. H

    Issue Plesk root/admin user unable to reactivate subscription from a customer after it has been suspended

    am using Plesk Onyx Hosting along with it's API to suspend webspaces (subscriptions). I do this using the PHP library like so: public function disableWebspace($id, $guid, $domain) { $webspace = $this->client->webspace()->request([ 'set' => [ 'filter' => [...
  10. D

    Resolved Prefix for ftp

    Good day, Is it possible that if a customer / subscriber creates a new FTP user, they always have the same prefix? Example: c54115-admin c54115-web c54115-%USERNAME% King Regrads Daniel Elskamp
  11. D

    Resolved admin password

    Hello, how can recover the old admin password or how can I change it I use /usr/local/psa/bin/admin --get-login-link but after login to change password asking for the old one Any help?
  12. J

    Input Redesign the admin interface

    I submitted a feedback in 2015 when Plesk 12.5 was going to be released - the feedback requested for a new admin interface. Unfortunately the request was marked as complete even though it was not. I re-submitted the request in the Plesk User Suggestion website for the upcoming releases. If...
  13. J

    Question Admin FTP account

    Hi, Is it possible to create a admin (S)FTP account, that can manage all domains using (S)FTP? I really love that feature of DirectAdmin and it seems missing in Plesk 12.5. Can I create this?
  14. U

    Resolved Plesk doesn't work anymore

    Hello, I have a "big" issue with Plesk (12.X, Windows Serer 2012). To be short : - The sql quota limit has been reached and my domain suspended by Plesk. - I fixed the issue and activated the domain, and had to configure again all my mailboxes. - One mailbox was not working, since it was a...
  15. I

    Help me please , PLESK ADMIN WHITE PAGE

    hello, I do not know serve me great server and even less under PLESK , however I have a problem with my plesk has connecting my Plesk web interface I can not see anything at all there is a blank website I can log in anymore . by against all the host sites that server are accesible and Ilare Good...
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