• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

aws

  1. J

    Issue AWS SES DKIM records aren't propagating after 72 hours

    Hi there, i'm configurating the Amazon SES Service in order to do that I was asked to add the DKIM registers to my DNS provider which in this case is Plesk, this isn't the first time I do this proccess in fact I've done 3 times before, but this is the first time that I get the problem that...
  2. Ehud

    Issue Amazon AWS Route53 Health Check Server Level Access Requests are Blocked with a '400' error code

    Hi, As part of configuring DNSSEC on the AWS side, for a Plesk run server, the AWS guidance calls to setting an Amazon-Route53-Health-Check-Service CloudWatch Alarm. Apparently, this Cloud Watch, access the instance on server level, and in our case, is rejected with a '400' error code. This...
  3. C

    Resolved AWS EC2 STMP Woes - Amazon have authorised me but I still cannot send mail

    Tryin to setup SMTP on port 465 Outlook gives me the attached issue I contact AWS to get limits removed and they repsonsed with: Hello, We approved your request for the removal of the EC2 email sending limitations on your Amazon Web Services account for the following regionseu-west-2! If...
  4. A

    Question EC2 Plesk obsidian,Can I re-use my Plesk account in an ec2 .?

    I used the Plesk Obsidian On Ubuntu - WordPress & Website Hosting Environment AMI, to setup dev and staging sites. Let us call this the dev-and-stg-ec2 instance. We have to set up a new EC2 to host our production site, let us call this Prod-ec2, I have the following questions .? Can...
  5. LordLiverpool

    Question Instructions for setting up email on an AWS Lightsail server running Plesk for WordPress

    Hello Plesk Are there any instructions on how to setup email on an AWS Lightsail Instance running Plesk. I'm using the Plesk server to host a WordPress website. The Wordpress website is not sending any transaction emails e.g. User Registration, Password Reset, Contact Forms etc. Do I need to...
  6. J

    Question Migrating from AWS to Plesk

    Hi, Does anyone have experience of migrating websites and applications from AWS (EC2) to Plesk. This is not Plesk on AWS. This will be from a seperate websites hosted on AWS to a custom hosted Plesk service. Many thanks
  7. randypetersen

    Resolved AWS LightSail UBUNTU v16.04.7 to v20.04.05 preferred procedure / method

    Just a quick question on what's the preffered method to update my PLESK aws lightsail instance. I figured I would create a new instance setup PLESK and then import a backup from my previous instance. Sorry for the simple question, if there is a standard readme or documentation, please let me...
  8. X

    Question How to scale Plesk in AWS?

    Hi There, I'm trying to scale Plesk in AWS But I don't have enough knowledge about Plesk Here are issues that I'm facing and the solutions that I'm looking to implement 1. Solution My first solution of scaling is to have multiple EC2 (Autoscaling) with shared (vhost) in EFS + RDS (DB) Note: I...
  9. S

    Issue Can't receive emails

    I am running my Plesk instance on AWS Light Sail and I recently did a fresh install on it. I'm able to use SES to send out emails through Postfix (I did request to have port 25 removed but I am waiting for a response from AWS) I tried sending an email from one of my gmail accounts to my...
  10. F

    Question Does Plesk support the AWS EC2 Graviton 2 (ARM) instances?

    I'm looking to reduce my AWS costs and improve performance of my websites on Plesk. Graviton 2 looks promising, so I'm exploring the costs and compatibility. Does Plesk Obsidian work on Graviton 2 (ARM) CPU architecture?
  11. Carbonzxc

    Question Run Openlitespeed on Docker Container

    Hello, Im using Lightsail with Ubuntu 20.04.3 LTS Plesk installed. Since theres no still openlitespeed support for plesk, i tried to run with docker but no chance. Anyone succeed on that? I dont want to use any other control panel like cyberpanel, aapanel etc. for openlitespeed because plesk is...
  12. F

    Question Plesk aws Alb

    Hi everyone, I have a domain already running on plesk. I wan't to redirect my ALB dns (A record) to my domain here on plesk. When i add a CNAME with the A record from aws i get url : bbdfgsdf.dfgdsfgsf.gsdgs.amazon.etc (random url) but i want to get my registered domain for example ...
  13. E

    Resolved Plesk EC2 License Change?

    I have been deploying 2 or 3 Plesk a month in AWS. Today when I do my normal routine and I am setting up the Plesk server, I get a message that I need to have a license. What happened? I normally use this route without problems. The last time I deployed an Instance was like one week ago. Did the...
  14. B

    Issue Mails can not be sent, but received on AWS Lightsail

    Hello, I'm using the latest version of Plesk on an AWS Lightsail Ubuntu instance. I'm able to receive emails, but I can not send them to my private Google mail account. This does not happen when I send emails from [email protected] to [email protected]. I got a static IP and also opened all the...
  15. M

    Question Using Plesk for a 150k+ hosting provider on AWS

    Hi All, As a hosting provider, currently hosting around 150k+ websites on a self-built platform and hosted on AWS, we're looking into the possibility to use Plesk as a future platform. However, because of the volume, this seems to be a challenge. Plesk documentation says that i.e. a maximum of...
  16. S

    Resolved Freshdesk cannot connect

    Hi all, first time poster here. One of our customers wishes to have their email address [email protected] integrated into freshdesk. Upon trying to establish a connection with their email address they receive the following error: SMTP Authentication Upon checking the logs: Jul 26 06:38:25...
  17. B

    Question Can I install Plesk on an existing AWS instance?

    Hi, Hope someone can help as no docs say we can do the following. 1. Can I install Plesk on an existing AWS instance? 2.How do I find out what version of plesk I should install based on the setup of the instance in AWS. Just to be clear, I cannot create a new instance and install plesk and...
  18. D

    Question How can add subdomain link to AWS EC2 without Forwarding?

    I have a AWS EC2. I want add a subdomain from plesk for this Server. How can add subdomain link to AWS EC2 without Forwarding?
  19. A

    Question Plesk for Linux on AWS EC2 instance: problems with backups with EBS snapshots

    hello The problem I have is just tangentially related to Plesk but I would welcome any feedback from the community - hopefully someone have had similar problems and can provide solutions. I manage a small amount of Plesk for Lunux on AWS EC2 instances and I use daily EBS snapshots as my main...
  20. R3DC0D3

    Issue Lightsail Plesk Can't Access Domain Name..

    Hi plesk, I start AWS lightsail plesk, So problem is when entry FTP with ssh key access to files BUT can't access vhost/domainname/ "Directory /var/www/vhosts/DOMAINNAME: permission denied" Seriously i dont understand please check attactment
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