• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • The ImunifyAV extension is now deprecated and no longer available for installation.
    Existing ImunifyAV installations will continue operating for three months, and after that will automatically be replaced with the new Imunify extension. We recommend that you manually replace any existing ImunifyAV installations with Imunify at your earliest convenience.

backup errors

  1. L

    Issue Import of a backup file fails because of xml error

    I was chosen to migrate an old plesk to a new one. So i made a backup of the old server via backup manager PLESK Version 17.8.11 Update #63. I then uploaded the xml.tar to the new Server running PLESK 18.0.65 Update #2 running both the Web Pro Edition. When i try to insert the dump into the...
  2. A

    Issue Backup manager fails to backup to S3 bucket

    Hello everybody! I have two servers with Plesk Obsidian, and in one of them, the backup I have configured every day to S3 (actually it is Backblaze B2, but for this case, it is S3 compatible) fails when the backup is complete (i mean not incremental). Incremental backups don't give any problem...
  3. V

    Issue Backup related issue

    Dear respected community members, I wanted to inform you that I have set up a scheduled backup on Plesk, and the backup size is 134 GB, as indicated below: However, I have encountered an issue where, upon downloading the backup file, the size of the downloaded file is only around 52 GB. I...
  4. D

    Issue Error: Unable to initialize Microsoft OneDrive Backup settings page: Microsoft OneDrive returns the error:

    Error: Unable to initialize Microsoft OneDrive Backup settings page: Microsoft OneDrive returns the error: please help me
  5. H

    Issue Backup Warning and Failures: Unable to back up files

    Operating-System: ‪CentOS Linux 7.7.1908 (Core)‬ Product: Plesk Obsidian Version: 18.0.21 Update #5, zuletzt aktualisiert: 23. Dez. 2019 11:01:30 I have 3 vServers with the current Plesk Obsidian. I have set up an incremental Plesk backup via a customer subscription with all rights on Backup...
  6. S

    Question Unzipped Backup Problem

    I have a Plesk backup but it is not zipped as usually do. I zipped all those files as backup_info_1709131439.xml.zip but it gives the following error: Error: Unable to upload backup_info_1709131439.xml.zip to the server storage: Unable to import file as dump: The file you are trying to upload is...
  7. D

    Question Backup Manager not working??

    Hi All, This is my first post, so hopefully I structure in the correct way! I have a few Plesk Servers running the backup manager fine but this particular server has issues and the server co. are not very helpful at all! I'm actually backing up remotely on Google Drive using the correct...
  8. L

    Issue Backup Manager not working

    Hello, I want to get backup through backup manager but get erorr : Warning: server "server" Not all the data was backed up into /var/lib/psa/dumps successfully. Total space: 27.00 GB; Available space: 20.00 GB; Mounted on: /. /usr/bin/pigz: /usr/local/lib/libz.so.1: version `ZLIB_1.2.5.1' not...
  9. J

    Question Bad permissions on scheduled backup

    Hi, my scheduled backup always show errors: Not all the data was backed up into /var/lib/psa/dumps/clients/user-client/domains/user-client-domain.com successfully. Total space: 116792082432; Available space: 23934119936; Mounted on: /. For security reasons, backing up is performed on behalf of...
  10. hansitheking

    Issue Sheduled full Backup finishing but showing error & log is empty

    My Server-Backup-Manager is telling me there was a problem with the Backup (only full backups) once I try to download the backup log file this is empty (0 Bytes).
  11. Jean Pierre Kolb

    Resolved "Dump failed; The following domains were not found on the host"

    Strange error during backups (manual or scheduled) on a server running Plesk Onyx, Version 17.0.17 Update #29 and Ubuntu 16.04 (all available updates were installed). Since today (21.07.2017) every backup action fails with an error message like this: The backup log for such an action looks...
  12. A

    Issue Backup Errors since upgrade to Version 17.5.3

    I have backups on each domain set to run nightly on a 7 day incremental backup with one full back up per week. They are stored on an FTP drive. Since upgrading to Version 17.5.3 I have been getting errors on all domains as per below. It also seems this is causing some backups to be stored on...
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