• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

domain

  1. J

    Question Create mailing domains

    Hey guys I'm currently renewing all Accounts on my Plesk. Now i would like to add mail.domain.com or smtp.domain.com so the customers can use the automatic setup in outlook. How can i add this in my settings? Greetings Jonny
  2. Sir_Prikol

    Resolved Let's Encrypt extensions and IPv6

    Sorry for my English Good afternoon. Tell me how to solve the problem with the automatic update of SSL certificates Let's Encrypt when the domain has both IPv4 and IPv6 simultaneously. If I delete the IPv6 record, the certificate is updated quietly
  3. A

    Issue Add a new domain in Plesk

    Hello everyone, I've bought two domains for two different websites and a dedicated server for a company and I've set the first website without any issue. Now I'm trying to add the second one, but I really can't get it. I've set the SAME DNS config. for both websites (only the list order of...
  4. M

    Resolved Set alias domain as main domain

    Hello, I have 3 domains (1 main domain and 2 alias). mydomain1 : current main domain mydomain2 : alias mydomain3 : alias Currently I need want that the mydomain3 as main domain and mydomain1 as alias. What is the best way to do that ? On Plesk Onyx v17.0.17 Thank you for your answers
  5. ChristianC_AZ

    Question Delete Subdomain without folders

    Hallo, at first, sorry for my bad english. Is it possible to delete a Subdomain without his folder. In the past I added a Subdomain in Plesk and copied the complete homepage to the Subdomain before I tested something new on the pages. After my tests I changed the root-folder of the Maindomain...
  6. Jean Pierre Kolb

    Resolved "Dump failed; The following domains were not found on the host"

    Strange error during backups (manual or scheduled) on a server running Plesk Onyx, Version 17.0.17 Update #29 and Ubuntu 16.04 (all available updates were installed). Since today (21.07.2017) every backup action fails with an error message like this: The backup log for such an action looks...
  7. M

    Resolved Event before domain creation

    Hello, Is it possible to define an event to stop creating a domain for some reason? like.... if (is some error) return 'You cant create an account with this domain!'; else return true;
  8. Naderio

    Issue Domainalias ignores www-redirect from maindomain

    Hello, I have the domain (www.unixtimestamp.eu) and 7 aliases configured. In the main-domain i have set the preffered domain with www-redirect. This works without any problems. The problem is, that all of the aliases ignores this setting and i'm not able to change this per domain. As...
  9. L. Hagen

    Resolved Re-enable log files for domains

    Hi, unfortunately it was necessary to restore my system from a backup. Before doing this my domain log files were stored by default in "/var/www/vhosts/DOMAINNAME/logs". Now the log files are not available anymore at this location. Please can anybody tell me what I have to do, so that the log...
  10. IATechsupport

    Question Plesk Onyx website form mail

    We have a contact form in a wordpress setup on a Plesk Onyx domain subscription which is sending email to a local address even though the mail service is turn off on the domain, and we need it to send to a remote mail server. I thought all we had to do was turn off the mail service, but its not...
  11. Z

    Resolved unknown domain pointing to my server

    Hello, A domain not own by me or any of my clients is pointing to my server and causing a lot of errors in logs, especially in maillog, with loads of relay access denied errors. Anyone browsing to this domain will see my server´s default page. Is there any way to stop traffic from this...
  12. mark81

    Resolved Dropbox Extension only seeing 1 domain

    Hi, Im a total plesk n00b. Im on a big learning curve and i have installed the dropbox extension to have an off server backup. I have two domains setup in plesk - the original domain and a newly added one. When in the dropbox extension it will only let me select the original domain - there is no...
  13. WhiteTiger

    Question Folder for domain

    I'm newbie with Plesk. I've a Onyx 17.0.17 with a Virtual Server. The standard folder for the first domain is httpdocs and all files have been created in this folder. For all other domains Plesk proposes me the folder /MyDomain. It's correct? Thanks in advance for any advice.
  14. C

    Question Add domain + "The password contains the characters that are not allowed"

    Is there a list that shows the acceptable characters for passwords when adding a domain? Plesk generates the following error but (unhelpfully) does not indicate which characters it has a problem with. Could not find this info in documentation. "The password contains the characters that are not...
  15. L

    Question Synchronize Abonnement without custom PHP Configuration?

    Hello, an single Domain of one Abonnement (70 Domains) within one of my Plesk Servers with multiple Abonnements Needs "short open tags" of PHP. So we're talking about an really Special case. (may don't reduce it to this flag, could also be "Register globals" or others). In generall I have this...
  16. D

    Question Change Domain of Subscription

    Hi, is it possible to change the Domain of a Subscription? I have migrated from Confixx, some old Server and now have a bunch of useless Domains within every Subscription. Any Advice would be awesome
  17. Powie

    Resolved Error: Unable to load object of type BsDomain with id=2: Domain does not exist.

    I have a new installed plesk server on which i cannot add a second subscription. Error: Unable to load object of type BsDomain with id=2: Domain does not exist. How to debug this and find a solution?
  18. A

    Resolved Domain with www and without www

    Hello, I add a domain as I usually do, but doesn´t work the web page I need to select in preferred domain with www, and the page works but I can access to mail or redirect without www to www. This is the usual configuration for all the domains that I have I prove without www and this...
  19. X

    Issue How does awstats display stats for domain alias?

    Hello community. I use latest Plesk 12.5 version on a ubuntu server. This includes also Awstats. For some of my domains I added one/two/three alias domains with a redirect to the main domain. Now, I had a look on awstats and can not find any entry which shows me how often the domain alias was...
  20. Renzo

    Resolved Problem with domain / subscription creation

    Hello, OS:‪ CentOS Linux 7.2.1511 (Core)‬ Plesk version: 12.5.30 Update #32, last updated at May 18, 2016 11:00 AM I've some problem with domain and subscription creation. In Plesk section "Adding New Domain Name", after click on "Add domain" compare "Please wait", and after about 10 minutes...
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