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ftp

  1. W

    Resolved FTP error not working

    Hi, I've Plesk Obsidian 18.0.67 on AlmaLinux 8.10 and my ftp user's can't login from March 9. From filezilla the client show this error: I have tried from a machine on the same network and it does not work either. This is the logs of /var/log/secure This is my /etc/pam.d/proftpd This...
  2. R

    Question Disable FTP on single ip address

    Hello, we need to block FTP traffic for one of the dedicated IPs on our server. I tried to add a firewall rule, but i cant setup a rule using incoming on port 21/tcp for a single destination. (incoming has only a from field not a destination field, destination is always 0.0.0.0). Also tried...
  3. P

    Resolved Remote FTP Backup fails after upgrade to Plesk Obsidian 18.0.68 Update 1

    Hi, after upgrading our Plesk installation from Plesk Obsidian 18.0.67 to version 18.0.68 Update 1 the remote FTP backup throws errors about too many connections: I didnt change the configuration / setup: - passive FTP enabled - FTPS enabled Is there any chance to limit the amount of...
  4. EnriqueR

    Issue Remote FTP Backup fails

    Since the last update, the Backup manager via FTP remote storage configuration no longer works for me. It returns the following error message. I have checked the FTP server and it is OK. I am sure of this because I have 3 additional Plesk servers using the same type of backup and they can access...
  5. A

    Issue FTP - Insecure server, it does not support FTP over TLS.

    Hi, Somehow after a Plesk upgrade, I'm unable to connect via FTP over TLS - through both Filezilla and WinSCP. It works over non-secure FTP. Filezilla complaints with message "Insecure server, it does not support FTP over TLS". WinSCP advises that the parameter is not supported. FileZilla...
  6. wakabayashi

    Question FTP log for (failed) login attemps

    Hello Where do I find the ftp log for login failed attemps? Using the google/forum search lead me to this folder /var/www/vhosts/domain.com/logs I have files with name "xferlog_regular". But this log contains only file uploads. I don't see the login attemps itself. To give some context: my...
  7. D

    Question Missing xinetd in Almalinux 9 with Obsidian?

    How do I change FTP service parameters in AlmaLinux 9? In CentOS 7, I used to edit the /etc/xinetd.conf file. However, this file seems to be missing in AlmaLinux 9. I checked /etc/proftpd.conf, and the ServerType is still set to inetd (ServerType = inetd), but I can’t find xinetd or inetd...
  8. P

    Resolved No FTP button in hosting panel

    My hosting panel does not have an FTP button (see attached) How do I get it back!
  9. O

    Question Forbid backup for customers in plesk but allow restoration

    Hello. We have a question about Plesk backups. We have enabled and scheduled Plesk backups, also enabled "Backup and restore subscription data using server storage" permission in service plans. However, with this option the customer can restore their files or database, but they can also...
  10. jlocana

    Question How can I access the root of the server using ftp software or file manager?

    Hello everyone: I am new in Plesk and need to know how can i get access to the root server by File Manager or FTP. I need to install a software but my CLI command are no good and don't want to make a mistake. I was looking everywhere and looks that doesn't exist in Plesk "wow in 2024". Plesk is...
  11. R

    Issue Deleted FTP users still showing on /etc/passwd

    I went through and deleted some unused/inactive FTP accounts on some of my subscriptions using Plesk, from where they were created. While they are now gone from Plesk, they are still showing up in /etc/passwd. Thoughts?
  12. R

    Question Moving from CWP Pro to Plesk

    I am moving from using CWP, and now I will use Plesk. I used to have a managed server, but my service provider wanted to triple the cost, and honestly apart from askig them to install an SSL, I had to do most things myself. Anyhow, I am having some difficulty now managing domains. I had 1 main...
  13. P

    Issue FTP connection time out

    Hi, I'd like to connect to my v-server via FTP. When I go to ftp connection data, I see the ip address, the username and my password. When I try to connect, I get "connection time out". I use filezilla, passive mode and disabled the firewall. Thank you.
  14. J

    Issue No STFP to Web Root

    I can connect to SFTP via root to the server, but I cannot connect a domain-specific SFTP account. - I checked firewall rules and connections are allow from all. - I created the accounts on the domain level. - I checked to ensure the service is running. This s a freshly installed server...
  15. F

    Issue I messed up, can't access ssh/sftp

    Hey, I did a dumb thing which was to add on /etc/ssh/sshd_config a line "AllowUsers developer" And now i can't access the server with root by ssh or sftp. I was trying unsecure FTP (which uses not ssh), but for some reason it keeps trying to connect but fails in the end. In security i've...
  16. G

    Question Increase Time Limit in FTP Account

    Good morning I have a problem with my Filezilla FTP connection and this is that it does not exceed 24 minutes when it reaches that time it disconnects from the server preventing me from uploading my files I would like to know how to increase that period of time.
  17. F

    Issue New FTP user becomes owner of all files of the webspace

    Not sure if this is a bug or a feature, but it feels wrong. I am in the progress to migrate to a new server that runs Plesk Obsidian 18.0.47. I have a system user on a domain called user1. All files of the domain and subdomain are owned by this user. This is good. I now add a new FTP user...
  18. I

    Question FTP User permission

    Can I give permissions to a ftp user over ONLY his home directory?
  19. ramasaig

    Issue Delete FTP user not working: User not selectable

    It ought to be very simple to delete an FTP user. Just select it and click remove? In the attached image I want to remove the user 'mullbed2_ftp'. But the checkbox for selecting it is greyed out, I cannot click in it. I notice too that the icon beside that user name is different from the icon...
  20. E

    Question Mails direct copy via ftp (ssh)

    I don't have enough free space on the server for a traditional backup. I think I’m going to copy the mailboxes for each domain directly (via ftp [ssh, mput]). - Is this feasible? - Won't it cause an error? - Where can I find the files I need to copy? (mailboxes) - What should I pay attention...
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