• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

ftp

  1. Z

    Issue FTP to store Plesk server backup

    Hi, hope everyone is doing well; I set up an FTP server with IIS to store backups, it worked fine but not when it's behind pfSense firewall even with port 21 forwarded, I needed to also forward the range for passive mode for it to work but then it stopped working for no apparent reason, I get...
  2. C

    Question Upgrade ftp curl backup protocol to ftps://

    HI I am trying to connect to a sharefileftp server to backup a specific domain. The problem i have is that when the curl request is made it is sent with a ftp:// instead of a ftps:// which fails the login. I have switched on secure FTPS policies etc. When i enter the settings into the FTP(S)...
  3. B

    Resolved Problem changing FTP password in Plesk

    Hi guys. First of all I believe that the version of my Plesk is Obsidian as I saw this name "Obsidian" somewhere when I was ordering it. Now can not find where I saw it, but anyway, I hope this is the right thread for this post. I was trying to change FTP password for "myaccountnamehere". So I...
  4. Netgen

    Question Ftp for all domains

    Is there any way to make an "admin" ftps to manage all file of my websites ? and not per subscription or domain? i tried to manage that from contabo server but i dont have read ,write, edit permisions.
  5. G

    Resolved No FTP page

    There is no information found in in Domain-> FTP (smb/ftp/users-list), the FTP accounts are still working, bus can't add or change passwords! Plesk Obsidian Web Pro Edition Versie 18.0.39 Update #1
  6. T

    Issue Explicit FTP over TLS: Initializing TLS... TLS/TLS-C negotiation failed on control channel

    Hi there, after a few weeks now of trying myself, I could use some community help regarding explicit FTP over TLS. Allow me to describe my infrastructure Physical Server, Debian with Proxmox 6.4-13 1 VM with Untangle Firewall, 2 network adapters (one int, one ext) 1 VM with Untangle Firewall...
  7. B

    Issue Plesk - Can not find FTP Setting

    Hi FTP is installed under Plesk Obsidian, but can not find Passive FTP Setting as referred by this article "Articles 115003577753", I am using Vultr. I am trying to connect via FTP, but have not been successful. The FTP connects and works fine when I disable Vultr Firewall, but when on it...
  8. S

    Question Is the option “Maximum number of full backup files to store” applicable to the external storage?

    I’m using Plesk for a while now and have automatic full backup configured. I use a home NAS as secondary back-up storage location. Now is this NAS constantly running full with Plesk back-ups so I decreased the “Maximum number of full backup files to store” option to 20. Bud it does not looks...
  9. J

    Question FTP storage settings error

    Good morning all. I have a problem when I want to configure a full ftp backup of my plesk. I backup each site on my personal NAS using ftp it works well. But I would like to make a full backup of plesk on my host's(scaleway) ftp. I have the error : Curl error: (7) Couldn't connect to server...
  10. T

    Input matchup dns template (ftp) - lets encrypt

    Hi, small suggestion for future improvement. For yonks years now the default DNS template creates the CNAME entry for ftp.<domain> . Makes sense as it has been (still is?) the de facto standard forever for FTP access. [Yes I'm aware of other possibilities and configs] If it's created on the...
  11. M

    Resolved Incrementall backup CLI

    Hello :) The following scenario: I have a script that makes a backup of a certain domain every 2 hours. The command is: plesk bin pleskbackup --domains-name ***.*** --output-file="ftp://****.backupspace.at/backup/backup_test" --ftp-login=***** --ftp-password=******* --incremental If I now...
  12. A

    Question Could not connect to Filezila FTP.

    I'm not able to connect through Filezila FTP. Shwong below error Status: Connecting to 182.50.132.53:21... Status: Connection established, waiting for welcome message... Response: 220 Microsoft FTP Service Command: AUTH TLS Error: Connection timed out after 20 seconds of...
  13. I

    Question Plesk Obsidian Ubuntu - Unable to connect with FTP

    Hello, first of all iam new to Plesk. I have small problem with my Plesk FTP Configuration. I created the root user for my domain that can connect via SFTP Server, then i created a second user for my customer. With that FTP-Account i am not able to connect. In my FileZilla i get the 20 second...
  14. R

    Issue FTP randomly stops working, only SFTP is accessible.

    This wasn't the first time but ProFTPD randomly stops working while it's still listening on port 21 it doesn't accept requests other than SFTP. Status: Connection established, waiting for welcome message... Error: Connection closed by server I've already tried re configuring passive FTP...
  15. R

    Issue Latest update broke FTP

    Since the latest update this week I receive this error when a user tries to connect to FTP In the log (tail -f /var/log/messages) it displays the following error: proftpd[11996]: mod_ctrls/0.9.5: error: unable to bind to local socket: Permission denied I cannot really find any suitable...
  16. Cordal

    Resolved FTP error retreiving directory list

    In a system with Debian 8, after updating Plesk Onix to Plex Obsidian, we observe that when an ftp connection is made to any subscription, it is done without problems, but when it is retrieving the directory listing it takes too much time and throws the following mistakes: error: Connection...
  17. xpresotw

    Resolved FTP folder to migrate a wp site

    Halo, i want to ask about directory. I've a plesk hosted with digitalocean, and i create a FTP account with my site directory. But when i'm performing a migrate wp through migrate guru plugin, it said that there's no directory. I've put the directory to /var/www/vhosts/coid the "coid" it's my...
  18. D

    Issue No longer can connect to server via SSH/FTP after an error while updating plesk

    Hi there. We can no longer connect to our server via SSH/FTP, it says "Connection closed by IP ADDRESS"... We detected the strange line in update logs, while it tried to make update. It says "Checking whether the package dependencies are resolved. Installing packages E: dpkg was interrupted...
  19. nicojmb

    Issue FTP sessions close after time or freeze

    Hi, In my Plesk 18.0.21 u4 (Centos 7) the ftp service fails when upload a lot of files (the firsts files upload correctlye but then the connexion is closed) If i restart xinetd upload works again. In plesk sessions have one (1) but can´t close. I don't know where the problem can be found...
  20. C

    Issue very slow ftp account creation/deletion for some domains

    hello when i want to create a ftp account or remove ones, it took very very long(about 20 mins...) to refresh the page of plesk and submit button showed please wait for this time to refresh the page. but at that time during plesk show please wait, if i open that ftp access list on new tab, it...
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