installation issues

Hi, Not sure where to post this. My hosting provider uses Plesk to host my website. They provide a MariaDB database. I am developing an alternative to PHP to use for my website, so using CGI scripting. The program I develop uses the dynamic library libmariadb.so.3 to run. The provider has the...

Hi, I'm currently trying to install plesk with the autoinstall/one-click installer on Ubuntu Server 18.04 already running a (pre-existing) MySQL database. I'm stuck at this error: DATABASE ERROR!!! Database psa found, but version undefined ERROR while trying to find psa database which...

facing some error for the past few days while installing plesk on windows server 2016 & 2019. Does anyone have any idea why i am having such errors. Plesk installation stops in the middle while downloading files & i have even tried installing it on different VPS but the problem persists.

I am getting this error on Ubuntu 16.04 LTS : The following packages have unmet dependencies: plesk-php56-snmp : Depends: libsnmp30 (>= 5.7.3+dfsg-1ubuntu4.1~dfsg) but it is not going to be installed plesk-php70-snmp : Depends: libsnmp30 (>= 5.7.3+dfsg-1ubuntu4.1~dfsg) but it is not going to...

I have the following problem. I installed Plesk using the 1-click installer available in the Plesk documentation. When I first logged in I was asked for some information, something I found strange was the IP that Plesk did not detect the public IP but the private IP of the machine. I continued...

I encountered this during installation ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: YES) so I never set admin@localhost before, I just set the password for the root and what should I put in /root/.my.cnf thanks a lot!

Hi, I try to install Plesk on my new VServer but the installation always fails with Installing Plesk WebSite... MSI: Error! Critical action 'Configure Plesk site...' failed: Command "C:\Program Files (x86)\Plesk\\admin\bin64\websrvmng.exe" --configure-plesk-website failed with code 1. Output...

Hi, We try to install for new customer Prestashop 1.7.0.4 through Plesk but installation stuck on 96% and fail. We tried this: https://support.plesk.com/hc/en-us/articles/213409589-CMS-cannot-be-installed-Non-zero-exit-status-returned-by-script-process-usr-bin-php-killed-by-signal-1 Also we...

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Onyx, latest, trial license, Ubuntu 16 x64, DigitalOcean Droplet PROBLEM DESCRIPTION Onyx AFTER installation Errors and Warnings STEPS TO REPRODUCE After installation has completed, simply run repair all -n or repair all -y ACTUAL RESULT Error...

Reserved today to upgrade to Onyx, but i can't even pass the installer. When i try to upgrade Plesk from 12.5 to Onyx it seems to be looping and going to component install. First screen message is: "downloading installer" Second screen message is: "installer updated" Then repeat, first message...

So this isn't a concern, rather more of advice to those having trouble installing Plesk on Jessie I have used Plesk for about 3 years (only now having a reason to join the Community Forums) and recently I lost everything on my web server from my own stupidity, including Plesk. Reinstalling a...

I have a new install of Plesk 12.5 and I'm running into an issue with enabling the PHP-FPM handlers. Even though they're set as enabled in my PHP Settings and I've configured all of the subscriptions to default to a PHP-FPM handler, the only handlers I'm allowed to choose are the FastCGI or CGI...