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license update

  1. P

    Resolved unable to update license key

    Hi. I use: CentOS Linux 7.9.2009 (Core) Plesk Obsidian Version 18.0.35 Update #1 Web Host edition and I can't update my current license (web host edition, standalone server). Automatic update was not successfully done at the billing date because of bank issue, and now i receive a message every...
  2. Z0mbiel0ne

    Issue The ModSecurity rule set could not be updated: Due to license restrictions, the Security Core Features (ModSecurity and Fail2Ban) are not available.

    Hey, after updating my license I get the following error: "The ModSecurity rule set could not be updated: Due to license restrictions, the Security Core Features (ModSecurity and Fail2Ban) are not available." How can I fix this? Greetings
  3. DerDanilo

    Issue Plesk License update fails

    Sometimes the license update for our Plesk servers (VPS and Ded) fails and we have to update those manually, which then works without any issue. I don't know how this process works exactly but: Would it be possible to have the license auto update job retry the update on error in an intervall up...
  4. U

    Issue Unable to update license

    Hi, The automatic license update suddenly stopped on my virtual server. Also when using the update license button I get the same error. I get this error: Unable to connect to license server https://ka.plesk.com:5224/xmlrpc. cURL error description: Out of memory(27) How can I fix it...
  5. Oliver Marugg

    Resolved License keys update error

    Hi I have a fully and correctly licensed Web Host Plesk 17.0.17 U7. Since this morning my plesk mentions that it is not possible to update the keys (valid until today), here some logentries out of /var/log/plesk/panel.log. [2016-11-28 06:26:32] ERR [panel] KeyUpdate Result code: 2 Unspecified...
  6. F

    Resolved [PPPM-4013] Plesk key update deferral notification

    Hi, I am having trouble with automatic license updates. I have to manually update die Plesk and Dr. Web license monthly. For the Plesk key I always get following E-Mail message: Automatic update for Dr. Web key seems even not to be activated. There I alway get following E-Mail: How can I...
  7. Y

    Failed license retrieve and insert

    ERROR: PleskFatalException: StatInfo->getProductVersion failed:devices number <= 0 Additionally, an exception has occurred while trying to report this error:PleskFatalException StatInfo->getProductVersion failed: devices number <= 0(functions.php:76) plesk 12.5.30 centos 7 i cant retrieve...
  8. F

    License Update problem

    Hello! At the end of august found that my server reported problem with license update and soon will be disabled , I began search for the solution - read a lot of KB articles and threads.. Even updated from 11.x to v. 12.0.18 now.. Upgrade was successful, but next day transition period from...
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