• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

plesk

  1. A

    Issue prestashop

    Good morning everyone, we are using Plesk for the first time, used Directadmin for this, we can't get Prestashop 8.2 installed, we have tried it via plesk backend and also via ftp "filezila" we do not get into the install environment of prestashop we get the message php.ini not installed. Does...
  2. Y

    Question How to block mails from TLD (Domain Extension) ?

    Hello, I wonder if there is some way to block mails from Top-Level Domain (TLD). I have tried with the firewall of Plesk, without success. I want to block the tld .sbs (brazil) for example. Can somebody help me ? Thanks !
  3. M

    Resolved Plesk restore from a ZIP after server failure.

    Hi, I hope this helps fellow Plesk users on a Windows web server. After my 7-year-old server died, I realized too late that its HDD wasn’t defragging properly—clear signs it was about to fail. Thankfully, I back up my Plesk settings and websites daily using the Backup Manager and download the...
  4. M

    Issue DB query failed: SQLSTATE[HY000] [1049] Unknown database 'psa'

    Hello , i have this problem. How to fix? Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000] [1049] Unknown database 'psa'
  5. T

    Resolved Error E: Conflicting values set for option Signed-By regarding source http://autoinstall.plesk.com/PMM_1.0.0/

    Hi all, since today I receive the following error message, when I run, for example, the command "apt list exim". As I did not modify anything on the server in the last days and no changes where applied as part of "unattended-upgrades", I am a bit clueless, where this error comes from and how...
  6. G

    Issue Plesk admin login page not working and gave , HTTP ERROR 500

    Hi Today when I am trying to access my plesk admin login page, it is not working and gave this error: This page isn’t working admin.estarta.com is currently unable to handle this request. HTTP ERROR 500 I am unable to access or login to my plesk admin panel!! please I ned urgent help...all my...
  7. J

    Issue ApolloError | Message Response not successful: Received status code 413

    Plesk Obsidian 18.0.66 Update #2 Web Pro Edition OS Ubuntu 22.04.5 LTS i have trouble the attached error please help me to resolve this issue
  8. E

    Resolved Plesk Error : SQLSTATE[08S01]: [Microsoft][ODBC Driver 17 for SQL Server]TCP Provider: An existing connection was forcibly closed by the remote host

    Hi I would Active a subscription in plesk but show this error : SQLSTATE[08S01]: [Microsoft][ODBC Driver 17 for SQL Server]TCP Provider: An existing connection was forcibly closed by the remote host i try by CMD Line and plesk panel but show error Windows Server 2016 Plesk Obsidian 18.0.62...
  9. Greg Sevastos

    Resolved Monitoring 360 - Data Missing Alert

    Hi, I’m getting pretty frequent alerts sent to my email with the following information: The alert for data missing alert on [host] has been opened. The threshold has been triggered for 17 minutes. Other monitoring tools haven’t picked up anything and every seems to be running fine. Any...
  10. Greg Sevastos

    Issue SELinux Access Control Errors

    Hi, I have a fresh install of Almalinux 9.5 + latest Plesk installed with Imunify360. I’m seeing control errors like the following in SELinux via cockpit: SELinux is preventing /opt/plesk/php/8.2/sbin/php-fpm from write access on the sock_file /opt/imunify360/lib/proactive.sock Shouldn’t...
  11. The 8th

    Resolved Unable to Setup or Run imunify360

    Hello guys, I tried to install imunify, well i chosen 360 not AV but i don't know why showed in top AV, anyway whatever I did even by SSH terminal its not going to setup, advise me please
  12. HHawk

    Issue Several Plesk servers 100% full. Sigh.

    Seems Plesk is getting more issues by the day. Now we already noticed about 12 servers which are completely full! Without any changes/updates. Seems to be caused by Browser Log (my best guess). Thanks Plesk. Great work once again!!
  13. R

    Resolved Help with Nextcloud

    Help with Nextcloud, I have two websites running Nextcloud, both work fine, the problem with one website is that it doesn't allow me to create or modify anything, I can't sync from the client on Windows or Mac, I've already checked permissions on the website that isn't working correctly, I've...
  14. K

    Issue cant install php module confliccting docker / plesk

    hi i wanna install imageick but i get an conflict Ubuntu 22.04 with plesk someone can help ?
  15. Y

    Issue Restoring users and domains after reinstalling Plesk

    After performing a major update from Ubuntu 16 to 18, I accidentally deleted Plesk. I then reinstalled Plesk, but all information regarding registered users and domains was lost. However, we have confirmed that the following information remains on the server Users created in the past exist...
  16. LionKing

    Question Install docker image (RocketChat), on a domain / webhotel.

    Hello. I'm bit confused over how this works with installing a image using docker. How do I install and deploy it on specific web hotel / domain name within Plesk? We wish to use and install Rocket Chat, Rocket.Chat: Communications Platform You Can Fully Trust, (Documentation/install here...
  17. C

    Issue Failed to update the IP address" when repairing PHP-FPM configuration for all domains

    Hello all, I'm encountering an issue when trying to repair the PHP-FPM configuration for all domains on my Plesk server. Here’s the command and output: The repair process fails with the error: "Failed to update the IP address. Addon domains cannot be assigned an IP address not assigned to the...
  18. O

    Issue Keila Docker

    Hi there, is anyone able to help setting up a Keila (Mailchimp alternative) as Docker Container? Steps to reproduce - install docker in plesk - set up new subdomain e.g. keila.domain.com - set up mail adress for keila e.g. [email protected] - run pentacent/keila - config as described here...
  19. G

    Issue Docker overlay2 keep growing in size

    I am using the Docker extension in order to run a mysql database server because Plesk only supports MariaDB by default. This works as expected, however for some reason the folder /var/lib/docker/overlay2/952190098a02a4a5a2283980c8a79a7850330c8f3eb4e2fc2bcce6b8e78ee245/merged has grown to a...
  20. S

    Issue Watchdog wdcollect SMTP error

    Hi everyone, I'm having consts issue with watchdog, as the alert email (for example for when Apache is down) is not being send with following errors: And it keeps looping for a long time. But on the other hand, daily emails are being sent fine with the email that was setup in the watchdog...
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