• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • The ImunifyAV extension is now deprecated and no longer available for installation.
    Existing ImunifyAV installations will continue operating for three months, and after that will automatically be replaced with the new Imunify extension. We recommend that you manually replace any existing ImunifyAV installations with Imunify at your earliest convenience.

plesk

  1. A

    Question Couldn't open connection to server - IMAP - Samsung Android Mail

    I am trying to setup my email hosted on Plesk via VULTR on my Android Phone and I get the error Couldn't open connection to server. I did a manual setup with the following settings : But still, no-go. I tried following this article, still I get the same error.
  2. R

    Input Selling Hosting Services

    So I want to start selling hosting plans however I do not want much with keeping track of Users billing, want to bill via my website (running wordpress) I know there is a WooConmerce plugin for subscription billing however I want. to connect wordpress users accounts to Plesk. Also Enable and...
  3. A

    Issue Plesk goes ERR_CONNECTION_REFUSED everytime I make changes on my website.

    I have a website hosted on Plesk/VULTR, and whenever I make single changes on my Wordpress website it goes ERR_CONNECTION_REFUSED. I tried following this link --> How to Fix the ERR_CONNECTION_REFUSED Error in Chrome (9 Tips) but still no luck, I figured it might be some settings on my plesk
  4. D

    Issue Install SSL certificate

    Hi everyone I migrated a WordPress website to a hosting with a plesk panel. But now I get an error with the ssl certificate when logging in. From what I see I can install the free basic certificate provided by Let's Encrypt but at the end of the process when configuring the DNS I get an error...
  5. SMAHI

    Resolved How to install a specific version of Plesk on Linux

    Hi, How to install Plesk Onyx on Linux? I've used the installer from CLI, but it install Plesk Obsidian. The installer # sh <(curl https://autoinstall.plesk.com/one-click-installer || wget -O - https://autoinstall.plesk.com/one-click-installer)
  6. M

    Resolved TLSA DANE in Plesk

    Hello forum guys, how are you? Nothing well here! This week I received a security alert from nic.br more precisely from Teste para padrões técnicos modernos de Internet, como IPv6, DNSSEC, HTTPS, TLS, HSTS, DMARC, DKIM, SPF, STARTTLS e DANE. where in analysis we found that our plesk servers are...
  7. P

    Issue the server sent incorrect reply on restart command

    Hello Dear, I'm having trouble downloading large files of 2GB or more. I can easily download files of 1GB or less. I switched browsers and tried both IDM and regular downloads. The message is clear. "The server sent incorrect reply on restart command" I'm using AWS S3 in my system! I'm having...
  8. Carbonzxc

    Question Run Openlitespeed on Docker Container

    Hello, Im using Lightsail with Ubuntu 20.04.3 LTS Plesk installed. Since theres no still openlitespeed support for plesk, i tried to run with docker but no chance. Anyone succeed on that? I dont want to use any other control panel like cyberpanel, aapanel etc. for openlitespeed because plesk is...
  9. R

    Issue HTTP ERROR 500 - .deb packages/.rpm ??

    Hi Plesk People, Please I'm having consistent problems with this panel! I couldn't access my wp-admin so I restarted my server, then I couldn't access my Plesk panel or the wp site: Error establishing a database connection I asked the hosting support, they just sent me Plesk documentation, when...
  10. R

    Question How to install Ghostscript on Plesk with CentOS 7?

    Hi, I need to install ghostscript on my server that is running Plesk v18 and CentOS 7.9. Can anyone please help me and tell me what I need to do? Did not find anything on plesk docs and KB. What commands do I need to run using SSH? Thanks
  11. R

    Question Server down, emails in queue or undeliverable?

    Hello Community, If my server running Plesk goes down and I have to restart it, will my emails that came during this downtime be saved in the queue so that they show up again when I turn it on or will they be lost? And what would happen if I completely reinstall the server?
  12. M

    Question How does node work on plesk?

    Greetings, I wrote an application in node that uses a web server node set on port 3000 on this web server I created a client-side GUI (fontEnd) that allows you to do some operations such as: - CLICK A BUTTON 'Start program number 2' - CLICK A BUTTON 'Stop program number 2' - Change program...
  13. E

    Question Backup Database MS SQL Server by Command Line in windows

    Hi i use this command for backup MySQL Database in Plesk Obsidian and Windows Server 2016 : cd C:\Program Files (x86)\Plesk\mysql\bin mysqldump.exe -uMyUsername -pMySamplePassword -P3306 SampleDatabse > D:\BACKUP\MySQL\SampleDatabse.sql BUT i can not find command for Get Backup ( MS SQL...
  14. K

    Question Why is `plesk-ssh-terminal` running?

    From the CSF/LDF Firewall I start getting these notifications: Time: Mon Sep 20 13:00:26 2021 +0200 Account: plesk-ssh-terminal Resource: Process Time Exceeded: 109277 > 1800 (seconds) Executable: /opt/psa/admin/plib/modules/ssh-terminal/libexec/plesk-ssh-terminal Command...
  15. H

    Question UVDesk PHP Compose

    Good day, we would like to use UVDesk see URL: Online Helpdesk | Customer Support Ticket System. Errors: Loading composer repositories with package information Warning from Packagist: Support for Composer 1 is deprecated and some packages will not be available. You should upgrade to...
  16. B

    Issue Website could not be reached ERR_CONNECTION_TIMED_OUT

    Hello, after a fatal server crash I have restored all our wordpress websits from backups and everything seems to work fine. But when I start to work on one page to recreat the content that has changed sins the backup was made, the site is constantly crashing and showing "Website could not be...
    • bruno97
    • Thread
    • connection timeout plesk webiste could not be reached wordpress
    • Replies: 2
    • Forum: WP Toolkit
  17. V

    Issue Recurring crash of the Plesk dedicated server (error on all sites) 504 Bad Gateway - nginx

    Hello everybody, We are on a dedicated server: CentOS Linux 7.6.1810 (Core) // Plesk Obsidian 18.0.38 Characteristics: Server SP-32 - Intel Xeon E3-1270v6 - 32GB DDR4 ECC 2400 MHz - SoftRaid 2x2TB With around 500 websites. We tried a solution without success: - plesk db "SHOW VARIABLES LIKE...
  18. S

    Question Correct installation location of Rails in Plesk server?

    Hello. My hosting service can work with Ruby 2.6.3 and I decided to install Rails 6.1.4.1 I've set Ruby Application Root at httpdocs/myrailsapp and Plesk automatically set website at httpdocs/myrailsapp/public The thing though is that everytime i visit the website it renders the rails public...
  19. HHawk

    Issue Fix the the UI changes or make it possible that you can revert it...

    Apparently Plesk changed something to the UI (quite useless imho), which makes creating new customer's a pain to be honest... Not to mention it doesn't look very clean anymore. See the two screenshots. We really do NOT like this change. So revert or make it possible that we can enable /...
  20. A

    Add custom colors to Labels

    Dear Plesk Team, I want to see the option to put colours to the Labels under the WP Toolkit, as it makes identifying the WordPress instance better basis the Tag. Having all the labels in the Blue tag, sometimes is confusing. By setting colours to the labels, it can be easily identified...
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