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plesk email security

  1. HoracioS

    Issue After installing the Plesk Email Security extension, it cannot perform local deliveries

    Hello, after installing the extension, issues with local delivery start occurring within a few hours: -Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient------- DEFBDBB3BB 4915 Mon Oct 2 22:41:52 [email protected] (host 127.0.0.1[127.0.0.1] said: 421 4.3.2 Service shutting...
  2. P

    Question Plesk Email Security Block list doesn't work

    The domains set in my block list in Plesk Email Security (Extensions/My Extensions/Plesk Email Security/Open/Server Settings/Blocklist) are not being blocked. Among others, I have added @.ru and @.su to the list and yet continue to receive emails with these TLDs. I have set the Spam action to...
  3. D

    Question ClamAV blocking .doc attachements?

    Hi there, ever since reinstalling Plesk Premium Mail our clients can no longer send .doc attachements- I have found them in quarantine in the Plesk E-Mail Security settings with the reason "INFECTED, message contains virus: YARA.docx_macro.UNOFFICIAL". However these documents do not contain a...
  4. F

    Resolved eMail Security: Issue with hostname (not valid)

    Hi everybody. I'm running Plesk Obsidian on my Proxmox-Machine as a Container. Everything works well except eMail Security which I'd like to setup. Unfortunately I only get an error message there: Hostname ist nicht valide. Der aktuelle Wert ist "hosting". Plesk Email Security funktioniert nur...
  5. Mark12345

    Issue Dovecot running but not detected by Plesk Email Security

    Plesk Email Security is issuing me a warning: Email protection is not running! The following Plesk components are required for extension to function: Dovecot. Please install missing components and reinstall extension to re-enable protection. If we look at the Plesk Update and check the...
  6. I

    Resolved Plesk Email Security Amavis installation failed

    Hello there, While installing plesk email security, below is the error I got during Amavis installation. Can you help me? The product installation failed Execution package has failed with exit code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update'...
  7. T

    Question Plesk Email Security - how/where to adjust spam assassin its score points

    Let me explain. In the past - pre PES - we created in /etc/mail/spamassassin/ a file called ownrules.cf and had in it for example: score INVALID_MSGID 3.5 score MPART_ALT_DIFF 2.8 score RCVD_IN_XBL 4 score RCVD_IN_BL_SPAMCOP_NET 4 score URIBL_ABUSE_SURBL 3 score URIBL_DBL_SPAM 3.5 Worked a...
  8. J

    Question Plesk Email Security - Is this a problem?

    Hello, I have been using "Plesk Email Security Pro" (with license!) Since yesterday. I connect to my mailboxes via IMAP. When I move a HAM email into the SPAM folder, I get the following error message in the syslog: Dec 22 01:44:40 plesk1 dovecot: imap: Error: TxRep: cannot run when...
  9. M

    Issue Extension "Plesk Email Security" - Access Denied as Owner of account

    With an new user in a customer account with role "owner" (all rights) it is not possible to access under "E-Mail" -> and behind every e-mail-adress (in column "Security") on "Settings" (Path: https://SERVER/modules/email-security/index.php?email=anyemail%40domain.com) the user get the error...
  10. P

    Resolved can't prolongate extension license

    Hello everybody. Please help to solve issue. I can't prolongate Plesk Email Security extension after it was expired already (see screenshot). I have Plesk Obsidian 18.0.36 on CentOS Linux 7.9.2009. Upd: I'm sure I enter the right Plesk License Key.
  11. C

    Question Plesk Email Security Pro and Plesk Premium Antivirus?

    On my Plesk server I have Plesk Premium Antivirus installed/active and built-in by default. The official Plesk documentation says that Plesk Premium Antivirus is based on Dr.Web. However, there is also the Premium Antivirus for Servers by Dr. Web extension which costs $30 per month. At the...
    • c0m
    • Thread
    • clamav dr web plesk email security plesk email security pro plesk premium antivirus premium antivirus
    • Replies: 4
    • Forum: Plesk Extensions
  12. S

    Issue Plesk Mail Security emails ***UNCHECKED***

    I get the "error" the first time here. There is no folder "clamav" CentOS7. I try "locate clamd.ctl" for changing the rights but do not find anything. How can this be fixed?
  13. S

    Resolved Plesk Email Security - fully qualified domain name: a "strange" Issue

    Hi everyone, I'm a new Plesk user with zero experience and I need help understanding and solving a Full Hostname issue. My server is running on Debian 10.8 and everything seems to work fine. I tried to install Plesk Email Security but I cannot set the extension configuration because the...
  14. I

    Issue Plesk Email Security Pro Not Functioning Correctly

    We have the latest Plesk installed and up to date on Ubuntu Ubuntu 18.04.5 LTS. We also have Plesk Email Security Pro installed and licensed correctly. Mail is working however we seem to have some issues with SPAM filtering/learning. Supposedly, SA is meant to remove SPAM emails after 30 days...
  15. oskar.szafraniec

    Resolved Plesk Email Security - Reset spam policy doesn't work

    I just noticed that changing spam score level doesn't reflect what's I'm receiving in emails. We have setup spam level in PES at medium (3), but still I see spam because: X-Spam-Checker-Version: SpamAssassin 3.4.2 (2018-09-13) on xyz.com X-Spam-Level: X-Spam-Status: No, score=3.4 required=6.0...
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