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plesk migrator

  1. I

    Question Plesk Migrator - roundcube address book and identities not transferred

    Hello Yesterday we migrated various subscriptions from a CentOS 7 VPS running Plesk 18.0.64 Update #1 to another server with AlmaLinux 8 and Plesk Obsidian 18.0.65. Everything seemed fine, but today some clients reported that in roundcube address book and identities are missing, our guess is...
  2. Daerik

    Resolved Plesk Migrator Failing to Sync Database Records After Server Upgrade

    I recently upgraded both the source and destination servers to MariaDB 11.4 and Plesk Obsidian 18.0.64. File sync works without issues, and the migrator is able to create database objects; however, the migration fails when syncing database records with the following error: Interestingly, when...
  3. EnriqueR

    Resolved Problem when migrating subscription. Unhashable type list

    When I use the ‘plesk migrator’ system to move a subscription from one Plesk server to another, I get the following error. The error appears whenever I try to migrate it. The hosting has a web portal developed in Wordpress, I don't know if this is the reason or not. Can someone help me to...
  4. S

    Issue Problem with migrating simple forwarding webhosting to new server

    Hello, i am currently trying to migrate several hosting to a new server. In the past this has been no problem at all, but currently i am facing issues with migration simple forwarding hostings from one server to another. It fails and shows that there are problems after synchronisation. When...
  5. L

    Issue Plesk Migrator "the antivirus usage policy on destination server does not allow per email address"

    I'm trying to migrate from an old plesk server to a new installed plesk server but i found this error where it said antivirus usage policy doesn't allow personal (per email address) transfer. and it also said the setting can be seen on "tools & settings > virus protection setting", but i cant...
  6. P

    Issue Plesk Migrator does not copy databases from DirectAdmin.

    Greetings (again), I've transitioned to being a Plesk user at last! Previously, I highlighted an issue with Plesk Migrator version 2.24.0-1083, tagged as ID PMT-5179. However, the updated Plesk Migrator 2.24.1-1089 presents another challenge that stems from my earlier fix (PMT-5179). For a...
  7. P

    Forwarded to devs Plesk Migrator does not copy databases from DirectAdmin

    Greetings, Although I'm not a Plesk customer, I'm assisting a friend in transitioning from DirectAdmin to Plesk. While using the Plesk migrator version 2.24.0-1083, I encountered an issue with the database connection code. Despite being unfamiliar with Python coding, I have managed to resolve...
  8. H.W.B

    Resolved Plesk Migrator creating DKIM error

    Hello, I recently moved to a new server, and used the Pleks Migrator App to transfer all domains. In the DNS for the DKIM Domainkey he added something P=DKIM1. And that causes and error because the p=has een key and not DKIM1, He did this with all domains i migrate. I think this is a bug. Henk
  9. Luiz_Gustavo

    Resolved Error in Plesk Migrator from Ubuntu 12 (Onyx 17) to Ubuntu 22 (Obsidian 18.0.50)

    Hello all, I am trying to migrate an old server subscriptions to a new and the Plesk Migrator show the error below. I find some workarounds and apply all, but do not work. I am trying to migrate from Ubuntu 12.04 with Onyx 17 to Ubuntu 22.04 with Obsidian 18.0.50 Update 2. Any ideas? The...
  10. U

    Issue Migration of one subscription from 12.5 dies silently

    HI Community, Migration of one subscription dies without any entry in the migration results, there is no error displayed anywhere. Other subscriptions from the same source server are migrated successfully before and after trials to migrate the affected subscription. After selecting the...
  11. D

    Issue Plesk Migration Fails with "AttributeError: 'module' object has no attribute 'getlocale'"

    Hi, trying to migrate a few website from a CentOS Linux 7.9.2009 (Core) dedicated server to a Debian 10.13 VPS, both running latest versions of Plesk Obsidian (dedicated server has a Web Pro Edition licence, the VPS runs a Web Admin Edition licence). An attempt to connect to the remote server...
  12. K

    Issue Plesk Migrator from DirectAdmin Centos database failed

    Dear Community, I am trying to migrate hosting packages from a Centos 7.9 server with DirectAdmin to the lastest Plesk Obsidian also on Centos 7.9. It creates/moves everything ok (database name / database user / email accounts) but it fails on dumping the database. The error is: Failed to...
  13. Alain Ronce

    Issue Mailman and extension Plesk Migrator : configurations lost

    Hello, I've used two times the extension migrator to transfer all the domains from one server to another one. All the domains are using mailman lists. I had a very bad surprise because I lost all specific configurations in the lists. The lists are well created with the password, all their...
  14. C

    Issue Migration & Transfer Manager - DB migration error

    Hi - when trying to migrate subscription from Server A (Plesk Obsidian installed on Debian 9) on Server B (Plesk Obsidian installed on Debian11) i receive the following error: Failed to copy content of database 'XXX' Migration tools tried to perform operation in 3 attempts: Command execution...
  15. Oldiesmann

    Resolved Can't login to SSH as root

    I am trying to migrate to a new VPS. The problem is the source server somehow got configured so that the default SSH user is a regular user (with sudo access) called "ubuntu". I followed the instructions at Resolved - What steps need to be taken to enable SSH root access through the SSH terminal...
  16. FloAT

    Issue Plesk Migrator - Unable to create subscription

    Hi everyone, I don't figure out how to migrate website from another plesk instance with Plesk Migrator. I've already migrated 4 subsciption without any problem. I now have this issue : Already tried : --> I've deleted the subscirption via CLI with /usr/local/psa/bin/subscription -r xxx.fr...
  17. S

    Issue Plesk Migrator failed between two plesk instances (solved)

    Unfortunately, I get the following error during a Plesk migration. SSH connection works (password and key) and the file is also available. Can you perhaps help me with the problem? Destination Server: 18.0.28 Debian 8.0 1800200720.10 Target Server: 18.0.32 Ubuntu 18.04 1800201221.13
  18. M

    Issue Migrate from Cpanel to Plesk Obsidian using plesk migrator

    Dears I'm trying to migrate my website from Cpanel to Plesk Obsidian. 18.0.31 but plesk migrator does not show cpanel option to be selected as source server. screenshot attached. would be highly appreciated if you could help me on this. Regards Morteza
  19. G

    Issue Plesk Migrator - Failed to copy content of database

    Failed to copy content of database 'XXXXXX' Migration tools tried to perform operation in 3 attempts: Command execution failed on the source server 'source' (xxx.xxx.xxx.xxx) with non-zero exit code. command: MYSQL_PWD="$(cat)" mysqldump --no-defaults -h localhost -P 3306 -uadmin --quick...
  20. L

    Issue Website shows plesk login page after migration via Plesk Migrator extension

    Lately all websites that I migrate via the Plesk Migrator extension show the Plesk login page instead of the website content. However, this gets fixed when I do a Re-Sync via the Plesk Migrator. OS: CentOS Kernel (cloudlinux): 4.18.0-147.8.1.el7h.lve Plesk: Version 18.0.28 Update #2 Plesk...
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