• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

spam assassin

  1. C

    Issue Plesk Email Security seems not to learn spam properly

    Since we switched to paid version, we receive a lot more spam mails. I knew that it might take some time for some training to take effect. But unfortunately it only to seems to be getting worse. I have included some headers that were detected as spam and some not - the ones that haven't been...
  2. C

    Question How to disable URIBL

    I'm getting Spam reports that Spam was found on my server. "0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked" I don't know enough about this, but I think it usually relates to an email that was blocked as it was found to potentially be Spam on my server.. I deleted and...
  3. W

    Question Mail Server configuration so it does not end up as spam?

    Hi, I've been fighting with it for a while. Honestly I wasn't even using on this VPS mail server before just because I could not get it to deliver the emails so they not being treated as a spam. I've been using some other hosting to deal with the mail server which is definitely far from ideal...
  4. propz

    Resolved Email Domain Blacklisting not working 100%

    Hi guys, I'm having some issues with the email anti spam features. I've already added 100s of domains to my blocklist, but some emails stil come trough and I don't know where to look or what I'm doing wrong. 1. Plesk native "Tools & Settings > Mail Server Settings > Black List" handles the...
  5. M

    Question Being unsubscribed from MailChimp repeatedly

    Customer with Plesk email hosting is being unsubscribed from MailChimp subscription repeatedly. Email account is hosted on Plesk, customer wants to be subscribed, swear to not clicking unsubscribe, mail is not forwarded anywhere so only one person has access to the mailbox. First we did not...
  6. Quinten

    Issue SpamAssassin error body_neg2000.pm

    Goodmorning, I keep getting this error recently and i have tried reinstalling already but no luck. Anyone have an idea how to fix this? Or how to install this exact module? Kind Regards, Quinten
  7. T

    Resolved Cannot disable Spam Assassin

    Hello, I use the external Spam Filter by Spam Experts N-Able and its working quite well. Emails of some specific senders however land in the spam folder on the server. In the Spam Experts Logs I can see that these Mails are recognized as valid mails and they are delivered to the Plesk Mail...
  8. S

    Question Spam Assassin - New user

    Hi I am new to plesk just migrated a server over to a new server and decided to use plesk this time as i used to use websitepanel on my old server and a lot of the stuff you had to manually install and maintain. I have spam assassin running in the plesk control panel, first thing i did was...
  9. Rendor9

    Issue qmail problem: Error during 'spam' handler - Error during 'dd52-domainkeys' handler

    Hi! I have the following problem, I am receiving failure notices, 1 per minute and a client reports that his email account is not working. The others email accounts work fine, it's just one particular email ([email protected]). When entering webmail, the last emails are not seen. Its an...
  10. T

    Question Plesk Email Security - how/where to adjust spam assassin its score points

    Let me explain. In the past - pre PES - we created in /etc/mail/spamassassin/ a file called ownrules.cf and had in it for example: score INVALID_MSGID 3.5 score MPART_ALT_DIFF 2.8 score RCVD_IN_XBL 4 score RCVD_IN_BL_SPAMCOP_NET 4 score URIBL_ABUSE_SURBL 3 score URIBL_DBL_SPAM 3.5 Worked a...
  11. S

    Resolved Spamassassin : bayes: cannot open bayes databases / R/O: tie failed:

    Have been getting a bit of SPAM so checked the mailog. Found the following error: Apr 23 12:25:50 XXXX spamd[3974253]: bayes: cannot open bayes databases /var/qmail/mailnames/EXAMPLE.COMk/chris/.spamassassin/bayes_* R/O: tie failed: I'm guessing it is a permissions issue - any ideas?
  12. I

    Issue Plesk Email Security Pro Not Functioning Correctly

    We have the latest Plesk installed and up to date on Ubuntu Ubuntu 18.04.5 LTS. We also have Plesk Email Security Pro installed and licensed correctly. Mail is working however we seem to have some issues with SPAM filtering/learning. Supposedly, SA is meant to remove SPAM emails after 30 days...
  13. R

    Resolved Watchdog won't start, problems in spamass-milter

    I have just removed and then again installed the Watchdog and now it can not start: The contents of /usr/local/psa/etc/modules/watchdog/monitrc_vz.tpl are: Plesk Obsidian 18.0.30 I have tried to remove and install the Spam Assassin -- it didn't help. How could I solve that?
  14. oskar.szafraniec

    Resolved Plesk Email Security - Reset spam policy doesn't work

    I just noticed that changing spam score level doesn't reflect what's I'm receiving in emails. We have setup spam level in PES at medium (3), but still I see spam because: X-Spam-Checker-Version: SpamAssassin 3.4.2 (2018-09-13) on xyz.com X-Spam-Level: X-Spam-Status: No, score=3.4 required=6.0...
  15. C

    Question Spamassassin not working

    Lots of obvious spam messages get through. But when I check the same message (spamassassin -d -t < path.to.file) the score is way higher then what the headers show me. Any suggestions on how to fix this? Mail headers are showing this: X-Spam-Level: **** X-Spam-Status: No, score=4.4 required=5.0...
  16. M

    Issue Spamassassin & MTA with Mailenable

    Sorry for a probably stupid question, but I am lost in regards of SPAM detection :-( I do use Windows Server 2016 Mailenable Enterprise Edition 10.26 and Plesk Obsidian Version 18.0.21 Update #5 For spam detection, I have: enabled in Plesk-Control Panel: Tools&Settings>E-Mail>Spam->...
  17. LordLiverpool

    Issue Spam Assassin - Return Code 2

    I got an email from my server to say: run-parts: /etc/cron.daily/60sa-update exited with return code 2 I quick Google reveals: sa-update - automate SpamAssassin rule updates specifically: An exit code of 2 means that at least one update is available but that a lint check of the site pre...
  18. G

    Issue How do I apply the new server antispam settings to all email accounts for all domains?

    I have a Plesk server on Windows and I have set in [Tools & Settings> Mail> Spam Filter] the antispam settings. I set the sensitivity value from 7 to 6, the tag included in the subject of "*** SPAM ***" to "*** SPAM_SCORE ***" and also selected the English and Portuguese languages in the Trusted...
  19. H

    Issue Moved mail, spamassissin config

    I followed this guide: How to change the default location of mailboxes in Plesk for Linux to move maildir (and www dir) to a separate partition. That part works well, even though I wished for a setting in the GUI down the line of: datadir (broken up in to mail, www, database, etc) so you could...
  20. C

    Question Custom Filters For Mail by Keywords

    Hi, i received spam about Bitcoin and i want to block all those emails. Its possible to create a rule filter?=
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