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spam control

  1. S

    Resolved Missing restricted mode setting: blacklisting domains and spam handling

    Hello! I use Plesk at work, and keep a handful of subscriptions and domains running restricted Plesk control panels. My client has access to it, and after an update earlier this month, they cannot find some options for blacklisting domains and spammers. I can see them as an admin under Plesk...
  2. datea.services

    Question Attempts to exceed outgoing limits: log of mails not sent

    Hello everyone, we occasionally have the problem that individual mail addresses exceed the limit for outgoing mails - not because our customers are spammers, but because, for example, an e-commerce sales process takes place on the website (e.g. sending via SMTP from Wordpress) and then 200-300...
  3. G

    Question Global Whitelist does not apply on Greylisting?

    Hello all, we have a small global whitelist of domain patterns. However, it seems to me that this does not apply to greylisting. This is our whitelist: This is the logfile output for on delived E-Mails: Or is it possible that there are problems because SRS uses the domain...
  4. oskar.szafraniec

    Resolved Plesk Email Security - Reset spam policy doesn't work

    I just noticed that changing spam score level doesn't reflect what's I'm receiving in emails. We have setup spam level in PES at medium (3), but still I see spam because: X-Spam-Checker-Version: SpamAssassin 3.4.2 (2018-09-13) on xyz.com X-Spam-Level: X-Spam-Status: No, score=3.4 required=6.0...
  5. G

    Issue How do I apply the new server antispam settings to all email accounts for all domains?

    I have a Plesk server on Windows and I have set in [Tools & Settings> Mail> Spam Filter] the antispam settings. I set the sensitivity value from 7 to 6, the tag included in the subject of "*** SPAM ***" to "*** SPAM_SCORE ***" and also selected the English and Portuguese languages in the Trusted...
  6. IanC

    Resolved Restricting Email Delivery for one domain only

    Hi Running Plesk Onyx (Version 17.8.11 Update #41) on Ubuntu with many customer domains. One customer would like to restricted email delivery for their domain only so their domain name (acme.com) will only be accepted from their hosted spam filter service. Currently their domain (acme.com)...
  7. learning_curve

    Question Incoming, received and verified but not delivered e-mails

    A new type of 'challenge' that we noticed tonight... Some e-mails (from Google of all people re: one of our domain's api's setup criteria) have simply disappeared somewhere inside Plesk. Eight were sent and all eight cleared / were verified as 'ham" within Magic Spam. This can all clearly be...
  8. Ihtshama

    Issue Emails ending in gmail spam folder

    Hello, I have read few threads to solve this problem, but i couldn't. i checked at Newsletters spam test by mail-tester.com and found 10/10 for the test. Emails delivery to other servers is fine, like sending to hotmail or other emails are fine. Recently we moved our website DNS to...
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