• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

subscription serviceplan

  1. W

    Question Subscription locked except for when limits are reset to default?

    Hi all, I hope someone will be able to help as I've been tearing my hair out testing different combinations of permissions. In my Plesk account I'm logged in as admin and I'm trying to configure the best combo of permissions for my service plans. I have a service plan and 4 subscriptions...
  2. D

    Resolved Subscription shows overuse on unlimited plan

    I have a site on Plesk (On Azure) and although the subscription is on an unlimited plan, it shows that the disk space and traffic still has a limit? Also, it is over its limit on traffic? The site went down so I moved it to the unlimited plan. The site is working, but why does it not show...
  3. C

    Question Query for "perfect" overview?

    Hello guys! I've been fiddling around with the webinterface and the "CSV Extension". Unluckily it is nearly impossible to merge multiple CSV sheets, which I extracted from the webinterface, into one big CSV which contains EVERY info about ServicePlan,Subscription,Domain. I dont see any other...
  4. Johannes Kingma

    Question Service plan / Database server selection and remote access

    Hi! I've created a Subscription plan a couple of months ago and now have problems syncing subscriptions. Some of the Properties that failed I could change but I have difficulty with these, resp. I'm unable to locate them in the Service plan settings and cannot remember ever having set them...
  5. D

    Issue Python and Perl Activation

    I'm using PleskOnyx and I want to enable python and perl on that for using shared hosting. I've done exactly what you suggested on this page, but service plan doesn't sync to customer's subscriptions. Please note I've checked Python/Perl support on the service plans and seems that just need...
  6. J

    Call to a member function findDependentRowset() on null (Database.php:X)

    Inconsistent database for a wordpress template. Now I cant delete subscription, I received this messages (show attach images) I can not reconstruct the configuration files. When I try delete wordpress installation I received: ERROR: Call to a member function findDependentRowset() on null...
  7. I

    Cannot find Plan option when creating subscription for a customer

    The title says it. When I create a subscription which is not under any clients, there is a "Service Plan" option. But it is not there when I create the subscription under a client. Is there a specific reason for that or its just missed? EDIT: Never mind, I needed to choose "Subscription" tab...
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