• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

update failed

  1. F

    Question Mariadb down after update Plesk /var 100% full

    I Have a question After the last update from Plesk 18.04 i have the problem the mariadb dooesn´s start . and my /var ist 100% full Anyone can help me . I think that was this redis-server ? ..skipping... ● mariadb.service - MariaDB 10.5.16 database server Loaded: loaded...
  2. L

    Issue Debian Package blocked by FW for being Trojan.Linux.Cobaltstrike

    Hello, we wanted to update to Plesk 18.0.56 because of Database Problems from the last update. While downloading the update, we got this: E: Failed to fetch...
  3. Z

    Resolved update keeps failing 18.0.55

    Hello, hope everyone is doing well. I have a problem with upgrading from v18.0.54 Update #4 to v18.0.55 I can't post the full log of the updating prosses, so these are the parts where the errors occurred.
  4. P

    Issue pum is call with arguments / stretch Release' does no longer have a Release file

    Hello, I have two Plesk server: Plesk Obsidian Web Host Edition / Version 18.0.51 Version Plesk Obsidian v18.0.51_build1800230310.09 os_Ubuntu 20.04 OS Ubuntu 20.04.6 LTS A few days ago, I started to receive update failure email notification each day: For the first serveur: And the...
  5. D

    Issue Plesk Update failed 18.0.49

    Hi, I'm getting error message when upgrading: Plesk Installer 3.47.1 (revision 64194d8bd840) started at (timezone -04) = Wed Jan 4 23:17:03 2023 Command line arguments: /opt/psa/admin/bin/autoinstaller upgrade plesk 18.0= .49 --email Try to find rcfile... Autoinstaller found rcfile at...
  6. A

    Issue Plesk update failed : mysqldump: Couldn't execute 'show create table `general_log`'

    Hello Since a few days autoupdate fails with the below error Any help would very much appreciated ======================================================== Version Plesk Obsidian v18.0.38_build1800210913.22 os_Ubuntu 18.04 OS Ubuntu 18.04.6 LTS 10.1.48-MariaDB-0ubuntu0.18.04.1 - Ubuntu...
  7. A

    Resolved Plesk System Updater Not Working

    I seem to have been experiencing issues with the system updater on the server since the 1st of December 2020. The server will not pull in any Plesk updates or package updates whatsoever. Initially the error was only displayed with the following message in the GUI "Error: Unable to receive...
  8. J

    Issue Failed to update plesk. Version 17.8.11 Update #21

    Hello, recently the plesk installation is failing to update. Please find bellow the full log output: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components )...
  9. D

    Resolved Failed to update Plesk 12.0.18 #99 to 12.5.30

    Hi, I have picked up a client whom is having web server issues, I am primarily a web developer but don't have much experience with command line linux or plesk other than shared hosting setups and adding sites to iis etc. There are multiple webistes n this machine and the update has failed...
  10. C

    Issue Failed to update Plesk..

    Hello, I've a big problem I'm not able to update Plesk Onyx this happen every few weeks. Last time I've still reinstalled the system with fresh plesk and all works fine but this cant be the solution. Hope It can be fixed in other way.. Log: Installation started in background Checking whether...
  11. M

    Issue mariadb upgrade problem on deb jessie (oldstable)

    Hello, on 17.0.17 on debian oldstable (jessie), the automatic plesk component update of mariadb failed: [...] Preparing to unpack .../mariadb-server-10.0_10.0.32-0+deb8u1_amd64.deb ... 17698 There is a MySQL server running, but we failed in our attempts to stop it. Stop it yourself and try...
  12. Brouk Pytlik

    Resolved Plesk update broken - Template_Exception: Can not restart web server

    Hi, I'm running out of ideas and I hope someone can point me to the right direction: the Plesk update process is broken and so far I can guess it is broken since I've installed Confluence - to do this I had to update mysql from 5.5 to 5.6 by following this article. My diagnosis sofar: mysql and...
  13. Eberhard Gierke

    Resolved Plesk Onyx 17.0.17 to 17.5.3 update problem

    Hi Guys, I have a problem with the update of plesk onyx 17.0.17 # 25 to the version 17.5.3. Here is the last entry of the update log. 'Setting up plesk-dovecot-imap-driver (17.5.3-ubuntu16.04.build1705170317.16) ...' After that, it is no longer possible to login in plesk. Nothing works...
  14. C

    Resolved Plesk Update Fails

    I got a message that Plesk update failed. I looked through the log file and found several lines that said: E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem So I ran 'dpkg --configure -a I get this: Processing triggers for ureadahead (0.100.0-19) ...
  15. P

    Issue Update for plesk-dovecot-imap-driver 17.0.17-debian8.0.build1700161213.12

    Hi. This morning I received an update notification from Dovecot for all my servers in Plesk. "Update for plesk-dovecot-imap-driver 17.0.17-debian8.0.build1700161213.12 is available." Package unlocked. Of 3 servers that I have updated, one of them shows an error in the update process, and it...
  16. LIcon

    Issue latest wordpress update broke plesk's wp_cli and now an update to plesk broke plesk

    I updated wordpress last night for one of my websites and it is now showing "HTTP Error 500" in browsers. I went into Plesk and on the page for that domain... https://(MY IP ADDRESS):8443/smb/wordpress/detail/id/4 I saw this error text... {"err_code":10001,"err_message":"This does not seem to...
  17. Tjerk Visser

    Resolved Update plesk onyx

    HI There, I am new on this forum. I am renting a dedicated server With Plesk from Strato. I upgraded plesk 12.5 tp Onyx. All went well. But now several updates are being refused and produce this error. Bijwerken is mislukt. 2016-12-09 11:09:10 INFO: pum is called with arguments: ['--update'...
  18. jfvdvelden

    Resolved error plesk core

    how can i solve this? plesk-config-troubleshooter-17.0.17-cos6.build1700161028.14.x86_64 has missing requires of plesk-core >= ('0', '17.0.17', None) plesk-config-troubleshooter-17.0.17-cos6.build1700161028.14.x86_64 has missing requires of plesk-mysql-server >= ('0', '17.0.17', None) ?
  19. G

    Issue plesk-dovecot-imap-driver Crashes System

    Whilst Setting up plesk-dovecot-imap-driver Installation started in background Checking whether the package dependencies are resolved. Installing packages Reading package lists... Building dependency tree... Reading state information... The following NEW packages will be installed...
  20. D

    Failed to update Plesk 12

    Today I notice there was a problem with server autoinstaller update , I didn`t had any problem before so I guess it may be related to some previous update , I would really appreciate if someone can advice in order to solve this issue OS: CentOS 6.2 (Final) Plesk version: 12.0.18 Update #88...
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