10.4.4 Backup Fails

[DickenW]

Backups have not been working on our plesk server for some time now - either scheduled or manually started.

They spend quite a fair bit of time running, but then their status becomes 'failed'. The error report is:

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/usr/local/psa/PMM/sessions/2012-04-18-130622.339/migration.result">
<message id="a04cf6c8-6e36-4d7a-84c1-7658f3225ea4" severity="error" code="CheckDump">
<description>Unable to check dump: Could not check dump. Invalid xml response:
at /usr/local/psa/PMM/agents/PleskX/PmmCli.pm line 177
PmmCli:arseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1143
main::checkDump('/var/lib/psa/dumps', '', '/usr/local/psa/PMM/sessions/2012-04-18-130622.339') called at /usr/local/psa/admin/bin/plesk_agent_manager line 670
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 405
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
Error::subs::try('CODE(0x9cded28)', 'HASH(0x9349c88)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 679
main:erform('verbose', 4, 'owner-type', 'server', 'split-size', 'undef', 'session-path', '/usr/local/psa/PMM/sessions/2012-04-18-130622.339', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1217
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
Error::subs::try('CODE(0x9bd7424)', 'HASH(0x9bd7490)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1226
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1228.
</description>
</message>
<message id="c14939d0-31c3-4644-8d0f-48480e58e643" severity="error" code="fatal">
<description>Unable to create dump</description>
</message>
<message id="2fef6a6b-a856-45b1-8117-c8153e22f43c" severity="error" code="UtilityError">
<description>Unable to get Global settings for APS Applications (ErrorCode: 3, STDOUT.</description>
</message>
</execution-result>

Any suggestions please?

 

[IgorG]

http://forum.parallels.com/showpost.php?p=621179&postcount=18

 

[DickenW]

Hi Igor, thanks for the pointer. Unfortunately, I am not quite certain of what I am supposed to do.

ALL the domains on the server have a webspace_id of 0 except one, which has an id of 4.

I am not certain how to use the smb_apsPackages table to set the correct webspace_id.

There are four records in that able though that have NULL registryUIDs.

So, I should DELETE those four NULL registryUID records, right?

But how do I find out what the webspace_id should be for the domains? All the domains are owned by the same user, so should they all be set to 4?

 

[IgorG]

I would like to suggest you contact Support Team with this very complex problem related to database inconsistency.

 

[Sascha-K]

we have the same Problem the webspace_id at nearly all domains is 0