Issue Joomla Toolkit - Scan fails (another one...)

[ThiloS]

Server operating system version

Ubuntu 24.04.5

Plesk version and microupdate number

Plesk Obsidian 18.0.82 Update 2

I know the are several other post like that...
I have about 75 Joomla Sites managed on this server. (3 websites with the newest Joomla 5 - and Virtuemart / all other sites with Joomla 6.2)
In my case when scanning for new Joomla-Instances i get the following error:

Die Aufgabe "ext-joomla-toolkit-task\scan" ist fehlgeschlagen.
PHP Fatal error: Uncaught Error: Class "Version6af1a32b38890" not found in /opt/psa/admin/plib/modules/joomla-toolkit/vendor/joomlatools/console/src/Joomlatools/Console/Command/Site/Listing.php:114 Stack trace: #0 /opt/psa/admin/plib/modules/joomla-toolkit/vendor/joomlatools/console/src/Joomlatools/Console/Command/Site/Listing.php(189): Joomlatools\Console\Command\Site\Listing->scanDir()
#1 /opt/psa/admin/plib/modules/joomla-toolkit/vendor/joomlatools/console/src/Joomlatools/Console/Command/Site/Listing.php(190): Joomlatools\Console\Command\Site\Listing->scanDirDepth()
#2 /opt/psa/admin/plib/modules/joomla-toolkit/vendor/joomlatools/console/src/Joomlatools/Console/Command/Site/Listing.php(69): Joomlatools\Console\Command\Site\Listing->scanDirDepth()
#3 /opt/psa/admin/plib/modules/joomla-toolkit/vendor/symfony/console/Command/Command.php(259): Joomlatools\Console\Command\Site\Listing->execute()
#4 /opt/psa/admin/plib/modules/joomla-toolkit/vendor/symfony/console/Application.php(870): PleskJoomlaToolkit\Symfony\Component\Console\Command\Command->run()
#5 /opt/psa/admin/plib/modules/joomla-toolkit/vendor/symfony/console/Application.php(261): PleskJoomlaToolkit\Symfony\Component\Console\Application->doRunCommand()
#6 /opt/psa/admin/plib/modules/joomla-toolkit/vendor/symfony/console/Application.php(157): PleskJoomlaToolkit\Symfony\Component\Console\Application->doRun()
#7 /opt/psa/admin/plib/modules/joomla-toolkit/vendor/joomlatools/console/src/Joomlatools/Console/Application.php(83): PleskJoomlaToolkit\Symfony\Component\Console\Application->run()
#8 /opt/psa/admin/plib/modules/joomla-toolkit/vendor/joomlatools/console/bin/joomla(12): Joomlatools\Console\Application->run()
#9 {main} thrown in /opt/psa/admin/plib/modules/joomla-toolkit/vendor/joomlatools/console/src/Joomlatools/Console/Command/Site/Listing.php on line 114


Any ideas what to do? .. or is there an official support for this paid extension? (i can only find the Plesk Support - not a Joomla Toolkit Support...)

Greets,
Thilo

 

[ThiloS]

Just to make clear:
I edited ALL DB manually and corrected wrong "manifest_cache" settings. The error still persists.

 

[Sebahat.hadzhi]

Hi, @ThiloS . Does the scanner fail for all instances or only for specific websites/versions? Please run the following command for one of the instances that is failing:

  grep -n "class " /var/www/vhosts/domain.com/httpdocs/libraries/src/Version.php

or is there an official support for this paid extension? (i can only find the Plesk Support - not a Joomla Toolkit Support...)

There's no designated support team for the extension itself. Support access depends on the main Plesk license.

 

[ThiloS]

Hi Sebahat,

the scanner is meant to find new joomla-instances on the server. (in my case it's a J6.2 instance - but i don't think that the J-version matters...)
The scanner runs - but doesn't find the existing new website. And then i get the error-list in the first post.

i hope my provider can share the issue with the plesk support-team. I cannot drectly start a ticket, since i have some retail-id, which is not meant for direct support...