404 And TimeOut Error When Loading "Extensions" And "Add or Remove Components" Pages

[TravisPM]

My Setup Is As Follows:

I'm using CentOS 6.3, 64 bit.

Plesk 11.09, Update #9.

External domain to access Plesk
https://server.mydomain.com:8443/

I'm using 1:1 NAT to a local IP address:
https://10.5.1.1:8443/

I am using a resolvable FQDN.

Problem 1:
When clicking on the Server Tab and then the Extensions Tab I get a 404 Error:

"The requested URL /smb/redirect/pleskin/root//plesk/modules/ was not found on this server."

URL that is trying to be loaded:

https://server.mydomain.com:8443/smb/redirect/pleskin/root/%2Fplesk%2Fmodules/?dst=%2Fadmin%2Fmodule%2Flist&src=%2Fsmb%2Fsettings%2F&srcController=SettingsController

All other links that I've used in Plesk work fine.

Problem 2:

Clicking on "Add or Remove Components" loads the following URL:

https://10.5.1.2:8447/add_components.html?secret=&locale=en-US

Being a local IP address it comes up with "This web page is not available".

I assume is should be loading the following instead as it works fine:

https://server.mydomain.com:8447/add_components.html?secret=&locale=en-US

 

[abdi]

I see the same problem here:

http://forum.parallels.com/showthread.php?t=108494

 

[TravisPM]

Thank you for your reply abdi

I was aware of that post, but it was my understanding that the post you referred to was for Plesk 10.
A solution was never posted in any case.

It certainly does look like the same/similar problem that's continuing in Plesk 11.

Anyone got a resolution?

 

[abdi]

Out of curiosity, had you upgraded the plesk database with bootstrapper repair ? /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair

 

[TravisPM]

My bad, it ended up being a web application firewall on the Plesk port.

As soon as I disabled it on that port, the two issues where no longer there.