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404 And TimeOut Error When Loading "Extensions" And "Add or Remove Components" Pages

Discussion in 'Plesk 11.x for Linux' started by TravisPM, Aug 23, 2012.

  1. TravisPM

    TravisPM Guest

    0
     
    My Setup Is As Follows:

    I'm using CentOS 6.3, 64 bit.

    Plesk 11.09, Update #9.

    External domain to access Plesk
    https://server.mydomain.com:8443/

    I'm using 1:1 NAT to a local IP address:
    https://10.5.1.1:8443/

    I am using a resolvable FQDN.

    Problem 1:
    When clicking on the Server Tab and then the Extensions Tab I get a 404 Error:

    "The requested URL /smb/redirect/pleskin/root//plesk/modules/ was not found on this server."

    URL that is trying to be loaded:

    https://server.mydomain.com:8443/smb/redirect/pleskin/root/%2Fplesk%2Fmodules/?dst=%2Fadmin%2Fmodule%2Flist&src=%2Fsmb%2Fsettings%2F&srcController=SettingsController

    All other links that I've used in Plesk work fine.

    Problem 2:

    Clicking on "Add or Remove Components" loads the following URL:

    https://10.5.1.2:8447/add_components.html?secret=&locale=en-US

    Being a local IP address it comes up with "This web page is not available".

    I assume is should be loading the following instead as it works fine:

    https://server.mydomain.com:8447/add_components.html?secret=&locale=en-US
     
  2. abdi

    abdi Platinum Pleskian

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  3. TravisPM

    TravisPM Guest

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    Thank you for your reply abdi

    I was aware of that post, but it was my understanding that the post you referred to was for Plesk 10.
    A solution was never posted in any case.

    It certainly does look like the same/similar problem that's continuing in Plesk 11.

    Anyone got a resolution?
     
  4. abdi

    abdi Platinum Pleskian

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    Out of curiosity, had you upgraded the plesk database with bootstrapper repair ? /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair
     
  5. TravisPM

    TravisPM Guest

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    My bad, it ended up being a web application firewall on the Plesk port.

    As soon as I disabled it on that port, the two issues where no longer there.
     
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