Issue 404 Page Not Found for Add Components page

[User 276744]

Server operating system version

CentOS Linux 7.9.2009

Plesk version and microupdate number

Plesk Obsidian version 18.0.49 update 2

Hi. I have Plesk Obsidian version 18.0.49 update 2 installed in my CentOS Linux 7.9.2009 server. I need to update my PHP version, as the ones I have installed on it are now obsolete. The problem is that I can't do it using the Plesk's Add Components page. When I click on the “Add or Remove Components” link which is located at the Plesk's start page, it opens a new tab with the following URL:

https://xxxxxxx.com:8447/add_components.html?secret=&locale=es-ES

but it shows a 404 Error page.

Maybe the reason is that the URL is missing the secret parameter? That's the URL I obtain, nothing else.

Could you help me to solve this issue? I don't know the reason, and I need to install PHP 8.1 in my server.



Any help is welcomed! Thank you in advance.

 

[Peter Debik]

This could be a network issue with port 8447 redirecting to another resource. Do you have SSH access to the server? In that case you could install PHP 8.1 by running

# plesk installer add --components php8.1