• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

451 qq temporary problem (#4.3.0) and Greylist

L

Lord Senil

Guest
Hello everyone,

I have a pretty big problem, I commented:

A few days ago I had to install the server from scratch with tools that give me 1and1, dump plesk server from scratch with 9.0.1 preinstalled. Once the active system had proceeded to upgrade directly to version 9.2.3, which is what I had before the dump.

So far, all right ... immediately returned to restore the entire server configuration (clients, domains, etc.). to its original state. There were no problems (that I know).

My problem came the next day when all my clients have called with problems sending (qmail server) mail.

Verifying grounds for my clients tried to send an email to one of hotmail and gmail giving the following error:

"451 qq temporary problem (# 4.3.0)"

The mail stays in the outbox without doing anything about it.

Some research I discovered that disabling around greylisting in plesk control panel everything was back to normal (or almost).

So far I have come, but now my clients complain that they get spam that spamassasing filters are not capable of filtering.

How can I solve this problem?, Because if the greylistings active again have the same problem.

For there can say that installing the postfix that might solve the problem, but I'm afraid to spoil it further.

Thank you in advance for any solution that I can provide.

A greeting.

Server: Centos 5.4 (updated after installing Plesk 9.2.3 and all the mistakes that I commented), QMAIL

IN SPANISH:

Hola a todos,

Tengo un problema bastante grande, os comento:

Hace unos días tuve que instalar el servidor desde cero con las herramientas que 1and1 me dan, volcado del servidor desde cero con plesk 9.0.1 preinstalado. Una vez que tenía el sistema activo procedí a actualizar directamente a la versión 9.2.3, la cual es la que tenía antes del volcado.

Hasta aquí todo correcto... inmediatamente volví a restaurar toda la configuración del servidor (clientes, dominios, etc.) a su estado original. No hubo problemas (que yo sepa).

Mi problema llegó al día siguiente cuando TODOS mis clientes me han llamado con problemas con el envío de correo.

Verificando lo expuesto por mis clientes intenté enviar un correo a uno de hotmail y gmail dando el siguiente error:

"451 qq temporary problem (#4.3.0)"

El correo queda en la bandeja de salida sin poder hacer nada al respecto.

Investigando un poco por ahí descubrí que desactivando greylisting en el panel de control del plesk todo volvía a la normalidad (o casi).

Hasta aquí he llegado, pero ahora, mis clientes se quejan que les llegan mensajes de spam que los filtros de spamassasing no son capaces de filtrar.

¿Como puedo solventar este problema?, ya que si activo de nuevo las greylistings tengo el mismo problema.

Por ahí comentan que puede que instalando el postfix se podría resolver el problema, pero tengo miedo a estropear esto más todavía.

Les doy las gracias de antemano a cualquier solución que me puedan facilitar.

Un saludo.

Servidor: Centos 5.4(actualizado después de instalar Plesk 9.2.3 y de todos los errores que comenté)
 
qq temporary problem, in my experience, is a problem of permissions in
the qmail queue.
Check owner and read/write permissions in queue and deeper subdirs.

mine are: (in /var/qmail/queue )

drwx------ 2 qmails qmail bounce
drwx------ 25 qmails qmail info
drwx------ 25 qmailq qmail intd
drwx------ 25 qmails qmail local
drwxr-x--- 2 qmailq qmail lock
drwxr-x--- 25 qmailq qmail mess
drwx------ 2 qmailq qmail pid
drwxrwxr-x 2 510 510 qmhandle
drwx------ 25 qmails qmail remote
drwxr-x--- 25 qmailq qmail todo

But you should check this with other documentation.

And get a copy of old permissions, in case I may be wrong!!
 
Hi, Thanks repply fast.

My permissions are same you:

[root@s15361477 queue]# ls -l
total 24
drwx------ 2 qmails qmail 6 Nov 6 11:18 bounce
drwx------ 25 qmails qmail 4096 Feb 9 2009 info
drwx------ 25 qmailq qmail 4096 Feb 9 2009 intd
drwx------ 25 qmails qmail 4096 Feb 9 2009 local
drwxr-x--- 2 qmailq qmail 48 Feb 9 2009 lock
drwxr-x--- 25 qmailq qmail 4096 Feb 9 2009 mess
drwx------ 2 qmailq qmail 6 Nov 6 11:18 pid
drwx------ 25 qmails qmail 4096 Feb 9 2009 remote
drwxr-x--- 25 qmailq qmail 4096 Feb 9 2009 todo


I going to read more documentation about it.

Thanks FundacioC :)
 
My permissions are same you:

[root@s15361477 queue]# ls -l
total 24
drwx------ 2 qmails qmail 6 Nov 6 11:18 bounce
drwx------ 25 qmails qmail 4096 Feb 9 2009 info
drwx------ 25 qmailq qmail 4096 Feb 9 2009 intd
drwx------ 25 qmails qmail 4096 Feb 9 2009 local
drwxr-x--- 2 qmailq qmail 48 Feb 9 2009 lock
drwxr-x--- 25 qmailq qmail 4096 Feb 9 2009 mess
drwx------ 2 qmailq qmail 6 Nov 6 11:18 pid
drwx------ 25 qmails qmail 4096 Feb 9 2009 remote
drwxr-x--- 25 qmailq qmail 4096 Feb 9 2009 todo

I going to see documentation about queue.

Thankx!
 
More errors?

Arrg!!!

Now I have another problem to higher ...
For a few hours several clients have called me with a problem of sending mail to their companies but do not reach them, and also my clients do not mistake any of them appears not receive mail.
In the logs from / usr / local / psa / var / log / maillog I have some very strange messages:


Nov 6 10:53:18 s15361477 qmail: 1257501198.193115 status: local 0/10 remote 2/20
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4294]: Handlers Filter before-remote for qmail started ...
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4294]: from=#@[]
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4294]: [email protected]
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4294]: hook_dir = '/usr/local/psa/handlers/before-remote'
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4294]: recipient[3] = '[email protected]'
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: Handlers Filter before-queue for qmail started ...
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4294]: handlers dir = '/usr/local/psa/handlers/before-remote/recipient/[email protected]'
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: from=
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: [email protected]
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: hook_dir = '/usr/local/psa/handlers/before-queue'
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: recipient[3] = '[email protected]'
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/[email protected]'
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: found handlers entry = '/usr/local/psa/handlers/before-queue/global/10-spf-mUUjUQ'
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: call_handlers: call executable = '/usr/local/psa/handlers/info/10-spf-mUUjUQ/executable'
Nov 6 10:53:18 s15361477 spf filter[4296]: Starting spf filter...
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: handlers_stderr: SKIP
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: fork_execv_fd: unrecognized status code '5'
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: call_handlers: Error during call '/usr/local/psa/handlers/info/10-spf-mUUjUQ/executable' handler
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: LOG Internal error in handler '10-spf-mUUjUQ'. Skip handler.
Nov 6 10:53:18 s15361477 qmail-queue-handlers[4295]: starter: submitter[4297] exited normally
Nov 6 10:53:18 s15361477 qmail: 1257501198.275513 bounce msg 539688268 qp 4295
Nov 6 10:53:18 s15361477 qmail: 1257501198.275604 end msg 539688268
Nov 6 10:53:18 s15361477 qmail: 1257501198.276450 delivery 3282: failure: Sorry._Although_I'm_listed_as_a_best-preference_MX_or_A_for_that_host,/it_isn't_in_my_control/locals_file,_so_I_don't_treat_it_as_local._(#5.4.6)/
Nov 6 10:53:18 s15361477 qmail: 1257501198.276517 status: local 0/10 remote 1/20
Nov 6 10:53:18 s15361477 qmail: 1257501198.276562 triple bounce: discarding bounce/539688269
Nov 6 10:53:18 s15361477 qmail: 1257501198.276604 end msg 539688269
Nov 6 10:53:18 s15361477 qmail: 1257501198.277155 new msg 539688270
Nov 6 10:53:18 s15361477 qmail: 1257501198.277219 info msg 539688270: bytes 1393 from <> qp 4289 uid 2522
Nov 6 10:53:18 s15361477 qmail: 1257501198.366922 starting delivery 3283: msg 539688270 to remote [email protected]
Nov 6 10:53:18 s15361477 qmail: 1257501198.367132 status: local 0/10 remote 2/20
Nov 6 10:53:18 s15361477 qmail: 1257501198.367554 new msg 539688271
Nov 6 10:53:18 s15361477 qmail: 1257501198.367859 info msg 539688271: bytes 2019 from <#@[]> qp 4292 uid 2522
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4298]: Handlers Filter before-remote for qmail started ...
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4298]: from=
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4298]: [email protected]
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4298]: hook_dir = '/usr/local/psa/handlers/before-remote'
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4298]: recipient[3] = '[email protected]'
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4298]: handlers dir = '/usr/local/psa/handlers/before-remote/recipient/[email protected]'
Nov 6 10:53:18 s15361477 qmail: 1257501198.433836 starting delivery 3284: msg 539688271 to remote [email protected]
Nov 6 10:53:18 s15361477 qmail: 1257501198.434044 status: local 0/10 remote 3/20
Nov 6 10:53:18 s15361477 qmail: 1257501198.434289 delivery 3283: failure: Sorry._Although_I'm_listed_as_a_best-preference_MX_or_A_for_that_host,/it_isn't_in_my_control/locals_file,_so_I_don't_treat_it_as_local._(#5.4.6)/
Nov 6 10:53:18 s15361477 qmail: 1257501198.434806 status: local 0/10 remote 2/20
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4299]: Handlers Filter before-remote for qmail started ...
Nov 6 10:53:18 s15361477 qmail-remote-handlers[4299]: from=#@[]

...


Someone can help me?
Thank you!
 
Back
Top