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500 - Internal Server Error - Plesk 9.2.1 CP

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by D. Rosseter, May 31, 2009.

  1. D. Rosseter

    D. Rosseter Guest

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    Good morning - I seem to be getting a 500 page instead of the control panel login screen after upgrade. I poked through all the posts I could find on the topic but none of them seem to apply or work - I think the secret lies in the first line of the error log messages generated.

    when I run the failed command directly from shell, I get this..

    I suspect my problem lies there someplace. So, I did the next logical thing, I tried to look into auth.php3 to see what line 30 is, but it seems to be encrypted..Which brings me to you fine folks

    Other than the CP, the server seems to be behaving normally - But, Of course, I won't know that entirely until after I can get inside.

    running CentOS 4.7 , & ART's php 5.2.9, MySQL 5.0.79

    --PS I also uninstalled, reinstalled, force installed everything PSA related several times. I also performed the upgrade via the commandline autoinstaller.

    Thanks for your time and patience.
     
  2. D. Rosseter

    D. Rosseter Guest

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    Mods, if you could move this thread to Parallels Plesk Panel 9.2 for Linux/UNIX Troubleshooting Issues it would be appreciated - I posted here by mistake. Thank you.
     
  3. D. Rosseter

    D. Rosseter Guest

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    I still have yet to find a solution, but I am certain that the problem lies outside of the PSA database, and although I still have no idea what is causing the issue, it really does seem to be related to a rewrite condition thats not being met.
     
  4. D. Rosseter

    D. Rosseter Guest

    0
     
    So, I found the solution. The updater went wrong and installed plesk-billing 6.0.3-20090422.06 without removing plesk-billing 6.0.1-20090127.21 first. the conflict cause Plesk to fail. Once I deleted both packages and restarted the control panel, all was well.
     
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