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6 Gbytes disk space lost after auto update failure

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Smartnet, Mar 12, 2010.

  1. Smartnet

    Smartnet Basic Pleskian

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    Dear all,
    yesterday we've tried to use our plesk panel updater on Plesk 9.3.0 and after the update process a failure message appeared on Plesk's update which was informing us that the update process has been failed. After that we noticed that we lost about 6 gigabytes of disk space!!. Are there any downloaded update files (and where can we find them) that we have to delete in order to gain back our disk space??

    Regards,
    Andrew
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Look at /root/psa directory. There are all packages which were downloaded during Plesk update.
     
  3. Smartnet

    Smartnet Basic Pleskian

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    Problem solved , but Plesk service fails frequently

    Thanks a lot , we found these files and we deleted them. But now we're experiencing frequently crashes of plesk web server , drweb , and all commands thru plesk's interface are executed with extremely slowness.

    Here is a copy of the log file.

    2010-03-14 19:29:43: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Notice: Undefined variable: local_auth in /usr/local/psa/admin/htdocs/login_up.php3 on line 123
    PHP Notice: Undefined variable: force_auth in /usr/local/psa/admin/htdocs/login_up.php3 on line 137

    2010-03-14 22:24:41: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2010-03-15 00:16:13: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2010-03-15 00:49:28: (log.c.135) server stopped
    2010-03-15 00:49:30: (log.c.75) server started
    2010-03-15 00:49:30: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
    2010-03-15 00:49:30: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
    2010-03-15 01:04:17: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2010-03-15 01:20:56: (log.c.135) server stopped
    2010-03-15 01:20:58: (log.c.75) server started
    2010-03-15 01:20:58: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
    2010-03-15 01:20:58: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
    2010-03-15 01:30:50: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2010-03-15 03:18:42: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2010-03-15 09:36:08: (log.c.135) server stopped
    2010-03-15 09:37:57: (log.c.75) server started
    2010-03-15 09:37:57: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
    2010-03-15 09:37:57: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
    2010-03-15 09:39:36: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: unlink(/usr/local/psa/tmp/components_dirty_flag) [<a href='function.unlink'>function.unlink</a>]: No such file or directory in /usr/local/psa/admin/auto_prepend/auth.php3 on line 514

    Downloading the file products.inf3: 100% done.
    Downloading the file plesk.inf3: 28%..46%..62%..75%..85%..97%..100% done.
    Downloading the file ppsmbe.inf3: 12%..27%..58%..89%..100% done.
    Downloading the file sitebuilder.inf3: 35%..55%..96%..100% done.
    Downloading the file sso.inf3: 10%..24%..37%..51%..78%..100% done.
    Downloading the file setemplates.inf3: 38%..87%..100% done.
    Checking for installed packages...
    Downloading the file PSA_9.3.0/plesk-9.3.0-fc7-i386.inf3: 10%..21%..30%..41%..50%..60%..71%..80%..91%..100% done.
    Downloading the file PSA_9.3.0/plesk-patches-9.3.0-mu1-fc7-i386.inf3: 100% done.
    Virtuozzo was detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: ioctl: Transport endpoint is not connected
    Detecting installed product components.
    Downloading the file products.inf3: 100% done.
    Downloading the file plesk.inf3: 12%..22%..46%..52%..61%..75%..84%..92%..100% done.
    Downloading the file ppsmbe.inf3: 27%..43%..89%..100% done.
    Downloading the file sitebuilder.inf3: 35%..55%..96%..100% done.
    Downloading the file sso.inf3: 24%..64%..78%..100% done.
    Downloading the file setemplates.inf3: 38%..87%..100% done.
    Checking for installed packages...
    Downloading the file PSA_9.3.0/plesk-9.3.0-fc7-i386.inf3: 11%..20%..30%..41%..51%..60%..72%..80%..90%..100% done.
    Downloading the file PSA_9.3.0/plesk-patches-9.3.0-mu1-fc7-i386.inf3: 100% done.
    Virtuozzo was detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: ioctl: Transport endpoint is not connected
    Detecting installed product components.
    all children busy, launch additional (total 3, limit 30)
    all children busy, launch additional (total 3, limit 30)
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Seems upgrade was not successfully completed previously due to lack of diskspace. Try to increase it and run upgrade agail with /usr/local/psa/admin/bin/autoinstaller
     
  5. Smartnet

    Smartnet Basic Pleskian

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    Dear Sir,
    Thank you for your immediate response.

    That's true...upgrade wasn't sucessfull ....but does it need more that 11 Gbytes of disk space?? - We have the version 9.3.0 already installed and the PLesk panel updater was reporting that Plesk base packages needed to be updated. I don't think that 11gbytes aren't enough. Anyway since this problem appeared we didn't do any second try to update but as you may see also in the log file.....plesk seems to continue trying to download and install updates. Is there any way to stop this process?

    Regards,
    Andrew
     
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