• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

7.5.2 Installation Failure

ZopfWare

Regular Pleskian
I'm getting the following error during installation:

----


Retrieving standard packages
---


Retrieving Plesk files
52. Downloading http://autoinstall.plesk.com///PSA_7.5.2/rpm_FedoraCore_2/opt/vault/typo-3.7-7501.noarch.rpm (12 files to go)


File download failed.
Failed writing body
---
===> Autoinstaller: stopped logging at Wed Feb 2 19:38:21 2005

***** end of log file *****


It looks like a file the autoupdater is looking for is not there... anyone have any ideas?
 
ZopfWare

File is definitely there because I've just downloaded it with my update. I'd retry the update process a few times in case it's just a comms glitch.


Nige.
 
Still failing at various points with the same errors.. did notice though that the URL string for the files that are failing show

http://autoinstall.plesk.com///PSA_...ileserver-1.0.0-fc2.build75050128.11.i586.rpm

3 slashes after the plesk.com. Is this normal?? All the other files show only 2 slashes... I have called Plesk and they say to wait a bit and try later. I guess I'll go have some dinner and try it when I get back.

Are you running FC2?

Additionally it may be a comms problem, but would love to know if anyone else with 1and1 has upgraded yet...
 
My first guess would be: the serverload on people downloading the new Plesk release causes problems with bandwidht and/or serverload on Sw-Soft servers, so be patient and try again later when the initial load has decreased...
 
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