• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Failed to update Plesk

Gasim Omer

New Pleskian
Plesk Onyx
Version 17.5.3 Update #21, last updated on Sept 13, 2017 04:03 AM


Failed to update Plesk. To solve this problem, you can send the update log to Plesk support. View the update logs (Oct 19, 2017). View the update logs (Oct 18, 2017). View the update logs (Oct 17, 2017).


Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Doing restart of Plesk Installer...
Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file PSA_17.5.3/plesk-17.5.3-deb7.0-x86_64.inf3: 0%
Downloading file PSA_17.5.3/plesk-17.5.3-deb7.0-x86_64.inf3: 100% was finished.
Downloading Extensions Catalog feed...
....
.....
....
Ign Index of / wheezy/all Translation-en
Ign Index of / wheezy/all Translation-en
Ign Index of / wheezy/all Translation-en
Fetched 333 kB in 4s (74.3 kB/s)
Reading package lists...
W: Duplicate sources.list entry http://autoinstall.plesk.com/debian/PMM_0.1.10/ wheezy/all amd64 Packages (/var/lib/apt/lists/autoinstall.plesk.com_debian_PMM%5f0.1.10_dists_wheezy_all_binary-amd64_Packages)
W: You may want to run apt-get update to correct these problems
Warning: not connected 'contrib' repository section
Warning: not connected 'non-free' repository section
Detecting installed product components.
OK
Synchronizing the Debian APT package index files...
Hit mirror.fra10.de.leaseweb.net | powered by LeaseWeb wheezy Release.gpg
Hit mirror.fra10.de.leaseweb.net | powered by LeaseWeb wheezy-updates Release.gpg
Hit mirror.fra10.de.leaseweb.net | powered by LeaseWeb wheezy Release
Hit Debian -- Security Information wheezy/updates Release.gpg
Hit mirror.fra10.de.leaseweb.net | powered by LeaseWeb wheezy-updates Release
Hit Debian -- Security Information wheezy/updates Release
Hit Index of / wheezy Release.gpg
Hit Index of / wheezy Release.gpg
...
....
...
Hit Index of / wheezy Release.gpg
Hit Debian -- Security Information wheezy/updates/main Sources
Get:1 Index of / wheezy Release.gpg [198 B]
Hit Debian -- Security Information wheezy/updates/main amd64 Packages
Hit Debian -- Security Information wheezy/updates/main i386 Packages
Hit Index of / wheezy Release
Hit Debian -- Security Information wheezy/updates/main Translation-en
Hit Index of / wheezy Release
Hit Index of / all Release
Hit Index of / wheezy Release
Hit Index of / wheezy Release
Hit Index of / wheezy Release
Get:2 Index of / wheezy Release [5410 B]
Hit Index of / wheezy/all amd64 Packages
Hit Index of / wheezy/extras amd64 Packages
Hit Index of / wheezy/all i386 Packages
Hit Atomicorp wheezy Release.gpg
Hit Index of / wheezy/extras i386 Packages
Hit Index of / wheezy/all amd64 Packages
Hit Index of / wheezy/all i386 Packages
Hit Atomicorp wheezy Release
....
...
Get:3 Index of / wheezy/all amd64 Packages [817 B]
Get:4 Index of / wheezy/all i386 Packages [816 B]
Ign Atomicorp wheezy/main Translation-en
Ign Index of / wheezy/all Translation-en
Ign Index of / all/all Translation-en
Ign Index of / wheezy/all Translation-en
Fetched 7241 B in 3s (2410 B/s)
Reading package lists...
W: Duplicate sources.list entry http://autoinstall.plesk.com/debian/PMM_0.1.10/ wheezy/all amd64 Packages (/var/lib/apt/lists/autoinstall.plesk.com_debian_PMM%5f0.1.10_dists_wheezy_all_binary-amd64_Packages)
W: You may want to run apt-get update to correct these problems
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.5.3/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.5.3/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.5.3/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.5.3/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.5.3/examiners/php_launcher.sh: 0%
Downloading file PSA_17.5.3/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
apache2 : Depends: apache2.2-common (= 2.2.22-13+deb7u12) but 2.2.22-13+deb7u11 is to be installed
apache2-mpm-prefork : Depends: apache2.2-common (= 2.2.22-13+deb7u12) but 2.2.22-13+deb7u11 is to be installed
Depends: apache2.2-bin (= 2.2.22-13+deb7u12) but 2.2.22-13+deb7u11 is to be installed
mod-pagespeed-stable : Depends: libc6 (>= 2.17) but 2.13-38+deb7u12 is to be installed

---------------------- `apt-get` output ---X---
Collecting error details into the log file...

ERROR: Installation will not continue

The apg-get failed with the following message:
Reading package lists...
Building dependency tree...
Reading state information...
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
apache2 : Depends: apache2.2-common (= 2.2.22-13+deb7u12) but 2.2.22-13+deb7u11 is to be installed
apache2-mpm-prefork : Depends: apache2.2-common (= 2.2.22-13+deb7u12) but 2.2.22-13+deb7u11 is to be installed
Depends: apache2.2-bin (= 2.2.22-13+deb7u12) but 2.2.22-13+deb7u11 is to be installed
mod-pagespeed-stable : Depends: libc6 (>= 2.17) but 2.13-38+deb7u12 is to be installed

Not all packages were installed.
Please contact product technical support.
 
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