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7.5.3 Horde is slow...

A

are_eye_see_kay

Guest
The new version of hored is way too slow to be useful on all of my servers. I've tried all of the older tricks to tweak it, but I'm getting nowhere. Has anyone run into a tweak for Horde on 7.5.3 to make it quicker yet? I'm getting tire of telling my clients to use Ueb Miiau to check webmail. I know if I put in a support ticket, It will be days before anyone at plesk looks at it, at which point they'll tell me it's because of webmin or something to that effect, instead of actually looking at the problem.

The new version of Horde was a necessary addition. Doesn't SW-Soft even look at what they're selling before they launch.

Any help would be greatly appreciated.
 
Hm... Interesting... I would like to know how you managed to make Horde work with 7.5.3 at all. It looks like they aren't compatible at all... :mad:
 
I'm one of the few people who the upgrade worked for.....must be some kind of placaebo effect they were going for.

The new Horde is really quite nice, it's just incredibly slow.:rolleyes:
 
Not yet...but most problems end up being related to plesk, and not the third party, I'm actually researching the matter now, to see if horde has any insight into why it's so slow. I'm sure I'll be back.

Thanks
 
Strangely enough it seems to be a joint bungle this time...

The issue seems to be in /etc/psa-horde/servers.php

Something in the config makes a bottleneck when you login, and then the whole thing gets slower and slower. this is the quote from horde:

Incorrect configuration causes IMP to hang upon login until the IMAP server times out, producing an error. Occasionally this will only happen for certain users on a particular server. It is usually caused by mis-specifying the name of the directory in which mail folders are found. In IMP 2.2, check the variable $default->folders in horde/imp/config/servers.php3, or the value as specified by the user if the user can specify folder information at login. In IMP 3.x check the folders and namespace values in horde/imp/config/servers.php or the value as specified by the user if the user can specify folder information at login.

Since everything under this directory is traversed by the IMAP server in order to generate the folder list, accidentally setting this to the user's home directory -- or something higher in the filesystem -- can cause the process to take too long to generate the entire list, leading to IMAP timeouts.

The directory in their KB article goes to a symlink that leads to the file I showed above.
 
Edit the httpd.include file.
<VirtualHost \
XXX.XXX.XXX.XXX:80 \
XXX.XXX.XXX.XXX:80 \
XXX.XXX.XXX.XXX:80 \
XXX.XXX.XXX.XXX:80 \
XXX.XXX.XXX.XXX:80 \
XXX.XXX.XXX.XXX:80 \
XXX.XXX.XXX.XXX:80 \
XXX.XXX.XXX.XXX:80 \
>
DocumentRoot /usr/share/psa-horde/
Alias /horde/ /usr/share/psa-horde/
Alias /imp/ /usr/share/psa-horde/imp/
ServerName webmail
ServerAlias webmail.*
UseCanonicalName Off
<Directory /usr/share/psa-horde>
<IfModule sapi_apache2.c>
php_admin_flag engine on
php_admin_flag magic_quotes_gpc off
php_admin_flag safe_mode off
php_admin_value open_basedir "/usr/share/psa-horde:/etc/psa-horde:/etc/psa:/tmp:/var/log:/usr/share/doc"
php_admin_value include_path "/usr/share/psa-horde:/usr/share/psa-horde/pear:."
</IfModule>
Order allow,deny
Allow from all
</Directory>
</VirtualHost>


<IfModule mod_ssl.c>

<VirtualHost \
XXX.XXX.XXX.XXX:443 \
XXX.XXX.XXX.XXX:443 \
XXX.XXX.XXX.XXX:443 \
XXX.XXX.XXX.XXX:443 \
XXX.XXX.XXX.XXX:443 \
XXX.XXX.XXX.XXX:443 \
XXX.XXX.XXX.XXX:443 \
XXX.XXX.XXX.XXX:443 \
>
DocumentRoot /usr/share/psa-horde/
Alias /horde/ /usr/share/psa-horde/
Alias /imp/ /usr/share/psa-horde/imp/
ServerName webmail
ServerAlias webmail.*
UseCanonicalName Off
SSLEngine on
SSLVerifyClient none
SSLCertificateFile /etc/httpd/conf/httpd.pem
<Directory /usr/share/psa-horde>
<IfModule sapi_apache2.c>
php_admin_flag engine on
php_admin_flag magic_quotes_gpc off
php_admin_flag safe_mode off
php_admin_value open_basedir "/usr/share/psa-horde:/etc/psa-horde:/etc/psa:/tmp:/var/log:/usr/share/doc"
php_admin_value include_path "/usr/share/psa-horde:/usr/share/psa-horde/pear:."
</IfModule>
SSLRequireSSL
Order allow,deny
Allow from all
</Directory>
</VirtualHost>
Click to expand...

This is for you all who horde doesnt work any more on psa after update.

I had the problem some ago, and managed to fix it taking this changes from a new server.

Best regards,
 
My httpd.include already matched that one. Thanks for the try. Horde is working, but it takes about three minutes to open after loging in, then every step after that takes just as long. Everything else on the server is quick. Not understanding what's going on. Is it running fast on anyone elses servers?
 
Hmm.. I just upgraded from 7.5.2 --> 7.5.3 and haven't encountered any problems yet, and horde doesn't seem to be slow.. maybe I'm lucky..?!
 
Are you hosting alot of domains on the box? My clients can't seem to grasp the Idea of a mail client, so horde is always overloaded. Just when I got the last version to run well...
 
Originally posted by are_eye_see_kay
My httpd.include already matched that one. Thanks for the try. Horde is working, but it takes about three minutes to open after loging in, then every step after that takes just as long. Everything else on the server is quick. Not understanding what's going on. Is it running fast on anyone elses servers?
Click to expand...

I am having a similar problem on a Plesk 7.5.3 system. It seems the upgrade is either giving errors running webmail at all (user put back to the login screen) or its really slow. I have three servers running 7.5.3 and have problems on two of them. (the third doesn't have many domains on it, and I don't think any of them are using webmail so its hard to say if it has a problem or not. )
 
Originally posted by JLChafardet
Edit the httpd.include file.

This is for you all who horde doesnt work any more on psa after update.

I had the problem some ago, and managed to fix it taking this changes from a new server.
Click to expand...

Can you tell us what your httpd.include file looked like before you changed it. Mine looks like the text you quoted after the update to 7.5.3. If there was some small change to the files, I may have over looked it, but it looks exactly the same.
 
Originally posted by JLChafardet
Edit the httpd.include file.
..
.
php_admin_flag safe_mode off
..
...
Click to expand...

Uh, your solution is to switch off the safe_mode? LOL! Ah,
come on, forget this. It is a must for Plesk that safe_mode is
always ON.

Originally posted by JLChafardet
This is for you all who horde doesnt work any more on psa after update.
Click to expand...

How about the idea just to give horde the _complete_ path
instead of switching off safe_mode?

Originally posted by JLChafardet
I had the problem some ago, and managed to fix it taking this changes from a new server.
Click to expand...

The main-problem is not solved. The main-problem is, that
a _running_ webmail of 7.5.2 with _all_ the existing datas are
_not_ forwarded or copied to the new 7.5.3-webmail (horde).
Just now, it seems so, that you run 2 different Hordes onto only
1 Plesk-Server which makes Horde slow. See also the thread:

http://forum.plesk.com/showthread.php?s=&threadid=23850&perpage=15&pagenumber=3

Plesk 7.5.2
/home/httpd/vhosts/webmail/horde/

Plesk 7.5.3
/usr/share/psa-horde/

http://forum.plesk.com/showthread.php?s=&threadid=23850&perpage=15&pagenumber=3
 
Originally posted by editor
Uh, your solution is to switch off the safe_mode? LOL! Ah,
come on, forget this. It is a must for Plesk that safe_mode is
always ON.



How about the idea just to give horde the _complete_ path
instead of switching off safe_mode?



The main-problem is not solved. The main-problem is, that
a _running_ webmail of 7.5.2 with _all_ the existing datas are
_not_ forwarded or copied to the new 7.5.3-webmail (horde).
Just now, it seems so, that you run 2 different Hordes onto only
1 Plesk-Server which makes Horde slow. See also the thread:

http://forum.plesk.com/showthread.php?s=&threadid=23850&perpage=15&pagenumber=3

Plesk 7.5.2
/home/httpd/vhosts/webmail/horde/

Plesk 7.5.3
/usr/share/psa-horde/

http://forum.plesk.com/showthread.php?s=&threadid=23850&perpage=15&pagenumber=3
Click to expand...

well friend, thanks for your advices!!! but i have just installed a plesk server, and upgraded to 7.5.3 without problems ant the httpd.include is EXACTLY as the one i pasted here.

so, it is my foult to perform an RPM hand upgrade and try to propose a solution to the people here by pasting a copy of a working httpd.include file from a NEWLY INSTALLED AND UPGRADED server?

well if you have a better idea, let us know.

Best regards,
 
Originally posted by JLChafardet
well friend, thanks for your advices!!! but i have just installed a plesk server, and upgraded to 7.5.3 without problems...
Click to expand...

then you upgraded from 7.5.0 to 7.5.3 which is another case. We all
have here problems with the upgrade from 7.5.2. to 7.5.3 and
this is the only one theme we re talking about. So, your best
httpd.include will not help if it comes from 7.5.0.

How about this idea to copy/paste the

vi -R /etc/psa/psa.conf

from your 7.5.3? Thank you very much.
 
Originally posted by JLChafardet
as a matter of fact, i upgraded from 7.1.7
Click to expand...

See, I knew and said this. And such words by you with
"upgraded to 7.5.3 without problems" is nothing else than
to bluff, to cheat, to be sneaky and not to be honest enough
to the other users. You must be from Venezuela.

You did not update from 7.5.2 to 7.5.3, you hide to
make it clear that your "upgraded to 7.5.3 without problems"
was done from 7.1.7 to 7.5.3. This is a _big_ difference. What
we're talking here is the normal update from 7.5.2 to 7.5.3 and
everybody _is having_ problems. Fact is, that

Plesk 7.5.2
/home/httpd/vhosts/webmail/horde/

Plesk 7.5.3
/usr/share/psa-horde/

are 2 total different systems. And the main-problem is, that
a _running_ webmail of 7.5.2 with _all_ the existing datas are
_not_ forwarded or copied to the new 7.5.3-webmail (horde).
This - and only this - is why you all have problems with Horde.
And this must be solved by SW-Soft/Plesk.
 
Slow down guys....
Lets stick to the matter at hand. 7.5.2 to 7.5.3 upgrades worked flawlessly on all servers. Horde works, but works incredibly slow. So far I'm thinking there might e something to the double hored theory, will lok into it and get back to you.

Thanks
 
Ok, letz talk about the hardware.

Plesk 7.5.2 with Horde
Intel Celeron 2.4 GHz
512 MB DDR RAM
80 GB Hard-drive

Plesk 7.5.2 with Horde
Intel(R) Pentium(R) 4 CPU 2.80GHz
1024 MB DDR RAM
220 GB Hard-drive

and you?

Plesk 7.5.2 with Horde
Load Averages 0.08 0.14 0.13

and you?
 
Originally posted by editor
See, I knew and said this. And such words by you with
"upgraded to 7.5.3 without problems" is nothing else than
to bluff, to cheat, to be sneaky and not to be honest enough
to the other users. You must be from Venezuela.

You did not update from 7.5.2 to 7.5.3, you hide to
make it clear that your "upgraded to 7.5.3 without problems"
was done from 7.1.7 to 7.5.3. This is a _big_ difference. What
we're talking here is the normal update from 7.5.2 to 7.5.3 and
everybody _is having_ problems. Fact is, that

Plesk 7.5.2
/home/httpd/vhosts/webmail/horde/

Plesk 7.5.3
/usr/share/psa-horde/

are 2 total different systems. And the main-problem is, that
a _running_ webmail of 7.5.2 with _all_ the existing datas are
_not_ forwarded or copied to the new 7.5.3-webmail (horde).
This - and only this - is why you all have problems with Horde.
And this must be solved by SW-Soft/Plesk.
Click to expand...

whatever bro! my box is a PVI 2.6 with 1 gb ram, i upgraded it from 7.5.2 to 7.5.3 and upgraded without problems, and the new box i setted up some days ago, was from 7.1.x. to 7.5.3 ALSO without problems.

be cool. and learn that NO ONE is always right.

peace, this thread turned into something that is not going to leave me nothing productive.

i'm out.

regards,
 
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