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7.5.4 Error on RC2

Discussion in 'Plesk for Linux - 8.x and Older' started by yoohosting, Aug 27, 2005.

  1. yoohosting

    yoohosting Guest

    I tried to update plesk and I get this error :

    Retrieving product packages information
    Downloading http://autoinstall.plesk.com/plesk_7.5.4_fc2.inf
    install: cannot stat `qmail-scanner-queue.pl': No such file or directory

    How to resolve this?
  2. yoohosting

    yoohosting Guest

  3. jamesyeeoc

    jamesyeeoc Guest

    If you search the forums, you will see that there are several packages which should be removed (rpm -e) before the 7.5.4 upgrade can proceed. I do not remember all the packages, but I believe qmail-scanner (and related items) and psa-christmas skins were among them. (not that you are having a problem with the psa-christmas skins, I just threw that in to make your searching easier)
  4. phoenixisp

    phoenixisp Silver Pleskian

    Feb 2, 2002
    Likes Received:
    It would appear that you are using ART's qmail-scanner, so just do:

    #yum remove maildrop

    That command will also uninstall qmail-scanner, it's a dependency thing.
  5. yoohosting

    yoohosting Guest

    oh thanks all... its done now...

    but when I try to reinstall antivirus I got this error :

    [root@yoohosting /]# yum install qmail-scanner
    Gathering header information file(s) from server(s)
    Server: Atomic Rocket Turtle - 2 - Atomic PSA-Compatible RPMS
    Server: Atomic Rocket Turtle - 2 - Base OS RPMS mirror
    Server: Atomic Rocket Turtle - 2 - SW-Soft PSA 7.5 RPMS
    Server: Atomic Rocket Turtle - 2 - OS Update RPMS mirror
    Finding updated packages
    Downloading needed headers
    retrygrab() failed for:
    Executing failover method
    failover: out of servers to try
    Error getting file http://www.atomicrocketturtle.com/atomic/psa-7.5/2//headers/AdvancedPoll-0-2.03-7502.noarch.hdr
    [Errno 4] IOError: HTTP Error 404: Not Found
  6. jamesyeeoc

    jamesyeeoc Guest

    Looks like it's having a problem finding AdvancedPoll. From the path, looks like maybe it's looking for the 7.5.2 version. I was not aware that it was required for qmail-scanner, wondering why yum was checking for it...

    You can try excluding it from the yum:

    yum --exclude=AdvancedPoll install qmail-scanner
  7. yoohosting

    yoohosting Guest

  8. jamesyeeoc

    jamesyeeoc Guest

    Add another --exclude=UebiMiau to the command line.

    Looks like it's trying to check for headers for all the extra's which you have installed on the server, so you may have to keep adding excludes...
  9. yoohosting

    yoohosting Guest

    I added like this about 15 exclude.. it still giving more and more application name to exclude... is that normal that I need to exclude about 20 or maybe 50 to install just an application... :(
  10. yoohosting

    yoohosting Guest

    oh I saw something else :

    [root@yoohosting root]# ping www.atomicrocketturtle.com
    PING atomicrocketturtle.com ( 56(84) bytes of data.
    From sl-twora-4-2.sprintlink.net ( icmp_seq=0 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=2 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=3 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=4 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=8 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=9 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=10 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=14 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=15 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=20 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=21 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=22 Packet filtered
    From sl-twora-4-2.sprintlink.net ( icmp_seq=23 Packet filtered

    --- atomicrocketturtle.com ping statistics ---
    24 packets transmitted, 0 received, +13 errors, 100% packet loss, time 23006ms
    , pipe 2

    I don't understand why I can't ping this server
  11. jamesyeeoc

    jamesyeeoc Guest

    No that is not normal. But from your additional post about can't ping, that would be the reason for it failing to find all those headers....

    More than likely a firewall issue, could be on your end, or on your ISP end. The other possibility (less likely but possible) is a temporary network routing problem on the internet, somewhere between you and the ISP serving ART.

    At the moment, I am able to ping his site with no problem, so I would be more inclined to think it's a firewall problem on your end.
  12. yoohosting

    yoohosting Guest

    I cannot ping it from my pc also (I am in belgium) and my server neither (in paris)

    I will test again later.. hope that it is a perturbation in ISP connexion...

    anyway thanks for your help.. I am trying to learn in the same time