• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

8.6 to 9.3 License Problem

A

artm

Guest
After upgrading from 8.6 to 9.3, I see this when I login:

Error: The license key is invalid. In order to use the Parallels Plesk Panel, please obtain and install a new functioning license key. The amount of currently used resources overrides the limits defined by your license.

All menu options are disabled. I have the option to order a new license (!!!) or upload a license - but that was provided is part of a hosting package.

I know Plesk needs to use port 5224 to check the license.This is open (as it was before the upgrade!)

Any ideas?
 
Plesk 8.x license format is not compatible with Plesk 9.x version. You should upgrade your 8.x license for using it on 9.x version. Contact your sales representative with all license, money, etc. related questions.
 
I don't have a rep - I have a dedicated server from GoDaddy and they do not offer any support for the dedicated servers, so I wouldn't even know who to call. HELP
 
You should just be able to have GoDaddy generate a new license for you.
 
Back
Top