• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

8.6 to 9.3 License Problem

A

artm

Guest
After upgrading from 8.6 to 9.3, I see this when I login:

Error: The license key is invalid. In order to use the Parallels Plesk Panel, please obtain and install a new functioning license key. The amount of currently used resources overrides the limits defined by your license.

All menu options are disabled. I have the option to order a new license (!!!) or upload a license - but that was provided is part of a hosting package.

I know Plesk needs to use port 5224 to check the license.This is open (as it was before the upgrade!)

Any ideas?
 
Plesk 8.x license format is not compatible with Plesk 9.x version. You should upgrade your 8.x license for using it on 9.x version. Contact your sales representative with all license, money, etc. related questions.
 
I don't have a rep - I have a dedicated server from GoDaddy and they do not offer any support for the dedicated servers, so I wouldn't even know who to call. HELP
 
You should just be able to have GoDaddy generate a new license for you.
 
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