• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

'Access Denied' javascript popup when trying to log in

C

chipzz

Guest
I sometimes have the problem that when I try to log in as admin on plesk, I get a javascript popup saying "Access Denied". This happens at random times, and goes away after a few hours. The popup is generated by plesk, as the code to generate it can be seen in the html source code.

What I'm 100% sure about it is not related to, since I can login from the same host, with the same password, after a couple of hours, is the following (so please don't bother to suggest checking these; it's not):
* Access restrictions in plesk from certain hosts. It works after a couple of hours from the same host.
* Certain services being down preventing operation of plesk: other users can login fine, so mysql or some other service breaking is near impossible.
* Incorrect password: I have copied the password in /etc/psa/.shadow and pasted that in the password box to make sure. It is the correct password.
* License has not expired.

Plesk version is 7.5.3 on Fedora Core 2. Any feedback would be appreciated, as we run a lot of domains on that box, and some domains not being configurable for a couple of hours is just not acceptable.
 
Back
Top