"Access is Denied" during Plesk backups

[dcb1101]

When my daily backup is running, we are seeing "Access is Denied" errors when trying to login, create accounts, change settings, etc in Plesk.

What can cause this and how can it be fixed.

Thank you!

 

[IgorG]

Do you have Plesk 12.0? Have you applied all latest microupdates? This issue looks like described in KB article http://kb.odin.com/en/122706

 

[dcb1101]

Thank you IgorG,

Yes, I am running:
Plesk version 12.0.18 Update #65, last updated at Sept 18, 2015 10:05 AM

The latest microupdate was applied and the server has since been rebooted. However we are still facing the Access is Denied errors while a backup is running

 

[dcb1101]

Any ideas what could cause this?

 

[IgorG]

Try to repair permissions with help of corresponding utility http://download1.parallels.com/Plesk/PP12/12.0/Doc/en-US/online/plesk-win-cli/72795.htm

 

[Wolfgang Gößler]

Hi, I have the same error.
I cannot login during backup ("Access is Denied").
I repair the permissions but nothing change.
Any ideas else?

 

[IgorG]

Have you tried

`%plesk_cli%\repair.exe` --repair-webspace-security -webspace-name example.com

?