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Access to log files and file manager - Plesk control panel

Discussion in 'Plesk for Windows - 8.x and Older' started by addstravel, Aug 18, 2004.

  1. addstravel

    addstravel Guest

    0
     
    When I try and view the log files and/or file manager within the domains section I get the following errors:

    When accessing file manager:
    Invalid base path.

    --------------------------------------------------------------------------------
    0: C:\Program Files\SWsoft\Plesk\admin\plib\class.Checker.php:571 psaerror(string "Invalid base path.")
    1: C:\Program Files\SWsoft\Plesk\admin\plib\class.FileManager.php:568 checker::filepath(string "C:/inetpub/vhosts/*****.co.uk", string "C:\inetpub\vhosts/*******.co.uk", string "****")
    2: C:\Program Files\SWsoft\Plesk\admin\plib\class.FileManager.php:726 filemanager->get_file_path(string "/")
    3: C:\Program Files\SWsoft\Plesk\admin\plib\class.cList.php3:69 filelist->fetchfilelist()
    4: C:\Program Files\SWsoft\Plesk\admin\plib\class.cList.php3:86 filelist->fetchlist()
    5: C:\Program Files\SWsoft\Plesk\admin\htdocs\filemanager\filemanager.php:543 filelist->init()

    When accessing log manager:

    LogFilesList->init() failed: filemng failed: Unable to open key (SOFTWARE\Plesk\PSA Config\Config): (5) Access is denied.

    --------------------------------------------------------------------------------
    0: C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\logs\log_files.php:148 psaerror(string "LogFilesList->init() failed: filemng failed: Unable to open key (SOFTWARE\Plesk\PSA Config\Config): (5) Access is denied.")

    Any ideas?
     
  2. jaytee

    jaytee Guest

    0
     
    From the error message we can only tell that for some reason, system user psaadm does not have rights to access the registry.
     
  3. addstravel

    addstravel Guest

    0
     
    Hi,
    I ran the Plesk configurator application that comes with the latest plesk patch, but still having this problem. How do I allow psaadmin registry permission?

    THanks
     
  4. mmontgomery

    mmontgomery Guest

    0
     
    Solution

    For everyone having this issue, here is the solution:

    Open regedit

    Go to HKLM\SOFTWARE\Plesk\PSA Config\

    Right click on 'config' folder. Go to properties.

    Give 'Users' group permissions to read this folder.

    Hope this helps.
     
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