Facebook
Twitter
A
AkaokA
Guest
Hi everyone,
I'm a web designer who was tasked with redesigning a website and moving it from a host running Plesk, to 1&1. However, in my haste to flip the switch by reassigning the domain DNS settings, I forgot that some of the site's users were using Horde to access their mail on the old host.
As it stands right now, the domains all point to 1&1, and as a result webmail.mysite.com can't be found. Is there any way to get to their emails, or are they lost? I'm not terribly competent with IT or sysadmin stuff, so dumbing-down or step-by-step guides would be greatly appreciated.
Thanks,
Eric
I'm a web designer who was tasked with redesigning a website and moving it from a host running Plesk, to 1&1. However, in my haste to flip the switch by reassigning the domain DNS settings, I forgot that some of the site's users were using Horde to access their mail on the old host.
As it stands right now, the domains all point to 1&1, and as a result webmail.mysite.com can't be found. Is there any way to get to their emails, or are they lost? I'm not terribly competent with IT or sysadmin stuff, so dumbing-down or step-by-step guides would be greatly appreciated.
Thanks,
Eric
