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Accessing Horde after domain transfer to another host?

A

AkaokA

Guest
Hi everyone,

I'm a web designer who was tasked with redesigning a website and moving it from a host running Plesk, to 1&1. However, in my haste to flip the switch by reassigning the domain DNS settings, I forgot that some of the site's users were using Horde to access their mail on the old host.

As it stands right now, the domains all point to 1&1, and as a result webmail.mysite.com can't be found. Is there any way to get to their emails, or are they lost? I'm not terribly competent with IT or sysadmin stuff, so dumbing-down or step-by-step guides would be greatly appreciated.

Thanks,
Eric
 
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