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Add Email Account not possible (after Update)

Discussion in 'Plesk 11.x for Linux' started by SebastianK1, Jul 18, 2012.

  1. SebastianK1

    SebastianK1 Basic Pleskian

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    Add Email Account not possible (after Upgrade)

    I try to add a new email user:

    Fehler: Eigenschaften des E-Mail-Accounts können nicht aktualisiert werden:mailmng failed: Unable to connect to Plesk Database: Access denied for user 'admin'@'localhost' (using password: YES) unable to connect to MySQL Fatal error: plesk::mail::FSError(unable to remove quota: "/var/qmail/mailnames/mydomain.de/hans")

    Please help

    Sebastian
     
    Last edited: Jul 18, 2012
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Is it possible to connect to psa database with

    # mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa

    ?
    Reset admin's password if not.
     
  3. SebastianK1

    SebastianK1 Basic Pleskian

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    yes, login works.

    we cant send mails via webmail, cant receive mails, cant send via smtp (unable to establish a secure link with smtp server)
     
  4. SebastianK1

    SebastianK1 Basic Pleskian

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    I tryd to do this:

    root@h18393xx:~# /usr/local/psa/admin/sbin/mchk --with-spam
    ==> Checking for: mailsrv_conf_init... fail

    and

    root@h18393xx:~# /usr/local/psa/admin/sbin/statistics

    WARNING during statistics_collector execution: : statistics_collector: Unable to connect to Plesk Database: Access denied for user 'admin'@'localhost' (using password: YES)
    statistics_collector: connection failed


    ERROR during statistics_collector execution: : statistics_collector: Unable to connect to Plesk Database: Access denied for user 'admin'@'localhost' (using password: YES)
    statistics_collector: connection failed


    # mysql -uadmin -pPASSWD
    dont work!

    ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: YES)


    If I change the password in plesk, it will not change the root password for ssh login.
     
    Last edited: Jul 19, 2012
  5. SebastianK1

    SebastianK1 Basic Pleskian

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    syslog:
    Jul 19 13:01:05 h18393xx postfix/cleanup[20427]: warning: connect to Milter service inet:localhost:12768: Connection refused
    Jul 19 13:01:05 h18393xx postfix/cleanup[20427]: 20507E54082: milter-reject: CONNECT from localhost[127.0.0.1]: 4.7.1 Service unavailable - try again later; from=<xxxx@h18393xx.stratoserver.net>
     
  6. SebastianK1

    SebastianK1 Basic Pleskian

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    how to slove the password problem?

    i cant do /usr/local/psa/admin/sbin/mchk --with-spam

    please help!

    Sebastian

    failed: exception 'mail_Exception_ManagerExecution' with message 'mailmng failed: Unable to connect to Plesk Database: Access denied for user 'admin'@'localhost' (using password: YES)' in /opt/psa/admin/plib/mail/Manager.php:186

    ./admin -show-password shows the right password
     
    Last edited: Jul 19, 2012
  7. SebastianK1

    SebastianK1 Basic Pleskian

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    solved!

    Do not use the character "&" in the Plesk password :)

    Sebastian
     
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