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Adding a Domain which resolves to another IP Address breaks Plesk 7.54

Discussion in 'Plesk for Windows - 8.x and Older' started by boomerang, Oct 5, 2005.

  1. boomerang

    boomerang Guest


    I'm running Plesk 7.5.4 on a brand new Windows 2003 Web Edition server and have encountered this problem 3 times, and each time I have had to re-image the server to make Plesk usable again.

    The problem is this:

    If I add a new domain name which resolves to another IP Address, Plesk displays a warning message and continues to register the domain. From this point on, every new domain I add are inaccessible and any domains I try to remove cannot be deleted and return an error. Something fundamental in the process breaks.

    From my trouble-shooting it seems that registering the new domain which already resolves to another IP is the root cause of the problem.

    An example error message by Plesk:
    "Unable to remove domains: Problems occured while removing domains: Unable to turn the domain OFF: domainmng failed: Run-time error: Execute usermng access off failed: Unhandled exception."

    I have applied all of the patches and hot fixes for Plesk - does not fix the issue.

    I have performed a Plesk Check & Repair - does not fix the issue.

    I have used the Plesk binary to restore all domain settings:

    C:\Program Files\SWsoft\Plesk\admin\bin>websrvmng.exe --reconfigure-all

    Nothing works!

    This is a fundamental problem - can anyone help?