Issue Adding DNS record failes due to wrong format (bug?)

[kaschi]

Hey,

I am using cloudflare and bind was not installed. I just installed id because I need it to fix the renew issue when using external DNS (see How to Auto-renew and Issue Plesk Lets Encrypt SSL certificate with Cloudflare DNS – Smart Help Guides)

Anyway, now I want to add a record:


And it fails as follows:

Something like "...wrong value provided..."

I think it's because of the two dots in the end, or am I wrong?
Please help!

Thanks + cheers!
Kay

 

[Peter Debik]

Actually, behind the "Domainname" input field and the dot the domain name should be shown, not an empty space. The input field itself is for a subdomain entry. Which Plesk version and which operating system are you using? Could you also please run plesk repair db -y and plesk repair web kayoso.de on the console to make sure that no inconsistencies exist?

 

[kaschi]

Hi Peter, thank you for your answer.
Well, I tried the same with other domains. It's the same isssue for all of them. The commands ended without any error reports.

Server info:
Ubuntu 22.04.2 LTS
Plesk Obsidian Web Admin Edition
Version 18.0.53 Update Nr. 2
DNS server is bind

 

[scsa20]

Eh, I think you have a bigger issue there. Can you try running:

plesk repair installation

To see about repairing the whole installation? If that doesn't fix it, I would suggest opening a ticket with Plesk Support so they can jump on and take a look.

 

[kaschi]

Nope, still the same. I will contact the support. Thank you for your help!